Senior Account Manager - Healthcare PR and Communications

Real Chemistry is looking for a Senior Account Manager, PR & Communications join our growing team!

The Senior Account Manager is primarily responsible for managing the day-to-day activities on assigned accounts, with support from multi-disciplinary teams and senior levels of management. They have strong, demonstrated capabilities in relationship building and a passion for healthcare. They confidently participate in client projects, working collaboratively with internal teams to achieve client objectives through smart, effective and integrated solutions. Senior Account Managers may also supervise Account Associates and Account Managers. The position offers a great opportunity for an individual to work with leading clients in the pharmaceutical, biotechnology, and medical devices.

What you’ll do:

• Develops presentations, creative briefs, PR materials and other internal/external communications that are strategic and meet the client’s objectives.

• Ensures client feedback is gathered, understood and addressed as appropriate across all deliverables.

• Participates in development of clients’ marketing strategies and tactics; collaborates with multiple internal stakeholders to ensure consensus around tactics’ scope and approach.

• Evaluates and analyzes data, including developing succinct, accurate summaries and analyses of research that include recommendations for clients.

• Partners with functional area-experts within the agency in support of integrated marketing campaigns.

• Oversees assigned project(s) fiscal performance by monitoring the teams’ budget, billing, billable hours, developing monthly projections, and review activity reports and financial trackers.

• May supervise Account Associates and Account Managers to ensure they have a balanced workload, have the information and resource needed to meet deadlines, understand client objectives, and become thoroughly ingrained in the Real Chemistry way, and provide guidance and support for career progression and performance.

• Thoroughly understands and communicates clients’ expectations internally to ensure staffing resources and performance expectations are met.

• Maintains ongoing, effective communications with client peers to ensure there are no surprises and Real Chemistry’s work is meeting all expectations.

• Establishes and meets internal client and project revenue targets.

• Participates in quarterly and annual strategic communications planning and business analysis.

• Manages multiple client projects of varying sizes in a fast-paced environment.

• May participate in new business development through proactively identifying and pursuing opportunities to grow existing business.

• You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving.

• You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data.

• You are highly organized self-starter, able to work independently and under tight deadlines.

What you should have:

• Bachelor’s degree or equivalent experience is required.

• Must have healthcare PR experience; integrated experience preferred.

• Excellent business communication skills

• Informal/formal presentation and writing skills; including presenting to clients

• Skilled in data communication

• Can explain complex technical terms, clinical trials, and studies pertaining to the brand

• Able to develop final documents and presentations

• Edit junior staff writing and presentation material

• Able to communicate critical information to management and the client

• Very comfortable working with clients directly.

• Able to develop solutions to client needs and problems:

• Collaborates with internal partners to strategize ideas

• Researches the market to identify trends and data to support ideas

• Understands program objectives and strategies

• Ability to direct and synthesize research for new business.

• Must be highly organized, mindful of deadlines and budgets, able to multi-task and work under limited supervision.

• Demonstrated strong work ethic, with a track record of following through on client requests and with high-quality deliverables on schedule and on budget.

• Have a professional presence, perform with a sense of urgency and with a profound client service orientation.

• Experience with Microsoft Office tools (PowerPoint, Word, and Excel).

• High energy, able to effectively operate in fast-paced, growing and evolving environment.