Senior Account Manager

Senior Account Manager

Full-Time 45000 - 55000 £ / year (est.) Hybrid
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At a Glance

  • Tasks: Lead client projects, manage relationships, and coach junior team members in a dynamic environment.
  • Company: Join Real Chemistry, a global agency transforming healthcare with innovation and creativity.
  • Benefits: Enjoy competitive pay, generous time off, wellness support, and access to thousands of online courses.
  • Other info: Flexible work arrangements and a commitment to inclusivity make this a great place to thrive.
  • Why this job: Make a real impact in healthcare while developing your leadership skills and growing your career.
  • Qualifications: Relevant degree, strong communication skills, and experience in medical education are essential.

The predicted salary is between 45000 - 55000 £ per year.

At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries.

Our #LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities.

Job Summary: Real Chemistry is looking for a Senior Account Manager to join our growing team! As a Senior Account Manager, you will act as the key day-to-day client contact, managing relationships and taking responsibility for the delivery of several medium to large projects. You will be responsible for managing the execution of parallel ongoing projects and take an active role in coaching your junior team and ensuring projects are delivered effectively alongside the account lead and/or sponsor.

You should have a clear understanding of the programme as a whole across your accounts, increasing your involvement in the strategic planning and financial management of your accounts and focusing on developing your leadership style to actively manage up and down, based on project needs.

What you’ll do:

  • Client delivery: Act as day-to-day client contact; provide regular status updates to your client; anticipate client needs; respond to client queries and share recommendations; manage client expectations on timelines, scope of project; take client briefs and clearly communicate to team members.
  • Business development: Identify areas for organic growth within existing accounts and confidently sell new ideas to clients.
  • Team management: Develop your leadership style, instilling professional values and good working habits in your teams; provide coaching and mentoring to junior team members.
  • Financial management: Develop complicated budgets for integrated client programmes and track resource use against available budget throughout the month.
  • Agency environment: Participate in internal initiatives which contribute to the culture or development of the Medical Communications team.

This position is a perfect fit for you if our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you. You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data. You are a highly organized self-starter, able to work independently and under tight deadlines.

What you should have:

  • Relevant degree in a scientific subject
  • Excellent business communication skills
  • Experience with Microsoft Office tools (PowerPoint, Word, and Excel)
  • Must have Medical Education experience; integrated experience preferred.
  • Experience coaching and mentoring junior team members
  • High energy, able to effectively operate in a fast-paced, growing and evolving environment

Real Chemistry is proud to be Great Place to Work certified. We believe we can do our best when feeling our best, which is why we’ve put together a benefits program designed to give you the support you and your family need at every stage of life. Real Chemistry offers a comprehensive benefit program and perks, tailored to your region.

At Real Chemistry, we believe we're at our best when we're connected. Our Real Hybrid and Regional Teams (Real HART) approach is designed to foster collaboration, learning, innovation, and meaningful relationships while providing flexibility where appropriate.

Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise.

Senior Account Manager employer: Real Chemistry

At Real Chemistry, we are dedicated to transforming healthcare through innovation and collaboration, making us an exceptional employer for those passionate about making a difference. Our vibrant work culture fosters creativity and inclusivity, while our comprehensive benefits package ensures that employees feel supported in all aspects of their lives. With opportunities for professional growth and a commitment to excellence, particularly in our UK locations, we invite you to join our team and contribute to a healthier future.

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Contact Details:

Real Chemistry Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Account Manager

✨Get Involved with Local Health Initiatives

Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Real Chemistry.

✨Tap into Professional Associations

Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.

✨Stay Updated with Industry Trends

Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Real Chemistry.

✨Apply Through Our Website for Better Visibility

When you find roles that excite you, especially at places like Real Chemistry, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.

We think you need these skills to ace Senior Account Manager

Communication Skills
Adaptability
Problem-Solving Skills
Time Management
Flexibility
Compassion
Organizational Skills

Some tips for your application 🫡

Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Real Chemistry.

Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Real Chemistry.

Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Real Chemistry. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!

Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Real Chemistry. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.

How to prepare for a job interview at Real Chemistry

✨Showcase Your Administrative Skills

In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.

✨Know Your Regulations

Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.

✨Prepare for Scenario Questions

Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.

✨Align Your Goals with the Organisation

As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Real Chemistry’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!