Senior Account Associate - Medical Communications in London

It’s not every day we have a chance to make the world a healthier place—but here, it’s our way of life. Idealistic? Maybe. Deeply pragmatic? Always. Real Chemistry is a global health innovation company that has carved out its space at the intersection between healthcare, marketing and communications, tech, and the people at the heart of it all. It’s with a great sense of purpose that we work together with brave health and wellness companies to create and inspire healthier, happier, and longer lives. It’s our passion.

Real Chemistry is looking for a Senior Account Associate to join our growing team!

As a Senior Account Associate, you will have a strong focus on day-to-day project management and learning how to manage client relationships. You are already able to manage small and medium sized projects from start to finish and will be gaining experience of managing others and delegating. Both clients and your colleagues know they can rely on you to make sensible decisions, and to be efficient and reliable.

• Take full responsibility for planning ahead and managing your time, priorities and deliverables across your accounts, proactively seeking guidance from your account leads and line manager, if required; highlight risks to project delivery, as necessary.
• Confidently manage administrative accounts tasks (managing internal & external meeting invites; updating status reports; developing agendas, call notes and timelines, etc.) with minimal senior input.
• Maintain an awareness of projects across your accounts, flagging key updates to your teams in a timely manner along with suggested next steps/solutions.
• Manage small to medium-sized projects from start to end, ensuring that they are delivered to cost and deadline, including managing internal and external resource where required.
• Identify opportunities to delegate effectively (both up and down), matching suitable assignments with more junior team members for their professional development and effective delivery (where applicable).
• Demonstrate an understanding of your clients’ needs (building an awareness of their strategy and brand) and preferences in your interactions and the delivery of work.
• Lead sections of client calls and face-to-face meetings, providing recommendations and counsel to clients, where appropriate.
• Develop writing skills further; conducting research, drafting the complete first draft, and ensuring content is accurate.
• Understand the reasons behind why we are doing the programme and project objectives, and be able to effectively communicate these internally and externally.
• Start to develop your coaching, delegation and briefing (both internally and externally with suppliers) skills, and lead by example; use these approaches to upskill, develop and inspire more junior team members.
• Buddy new AA/SAA starters.
• Develop a clear understanding of the relevant RC financial processes (e.g. raising job codes, purchase orders, managing Salesforce opportunities, requesting time moves, etc.) and support your account teams as required.
• Begin to draft budgets, talking your account lead through your rationale.
• Complete your timesheets and expense claims accurately and on time and take an active role in reviewing timesheets across some of your projects.
• Immerse yourself in the medical communications and pharma industries, and your client companies and therapy areas: engage with every opportunity to establish an awareness of developments, innovations and trends.

• Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you.
• You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow.
• You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data.
• You are highly organized self-starter, able to work independently and under tight deadlines.

• Relevant degree in a scientific subject.
• Previous industry experience.
• Must have at least one year of experience in a professional environment.
• Highly organised with a mindfulness of deadlines, the ability to manage multiple tasks based on priorities and a strong attention to detail.
• Independent thinker confident in taking ownership of assets and material development, but a team player who enjoys collaboration.
• Performs tasks with a sense of urgency and has the confidence to communicate with managers when deadlines will not be met or when issues are foreseeable.
• Strong written and oral communication and presentations skills.
• Open minded and eager to learn – the more you put in, the more you get out!
• High energy, able to effectively operate in fast-paced, growing and evolving environment.

Working with Real HART: Since the pandemic, we have adapted to how our people told us they want to work. We have office locations in cities in the US, UK, and Europe with many employees and clients that serve as hubs where and when they need us. For employees who are within an hour of one of our offices, we expect attendance in the office two days per week, either at a Real Chemistry office or onsite with clients.

Real Chemistry offers a comprehensive benefit program and perks, including a primary office location near in Moorgate, 25 days holiday, private medical insurance, dental insurance, and pension contributions. Other perks include health and wellness reimbursements, happy hours, and free healthy snacks to keep you running all day long.