Account Associate - Advertising New London - UK; Manchester - UK

At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries.

Our #LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities.

Real Chemistry is looking for an Account Associate, Advertising to join our growing team! 21GRAMS, part of Real Chemistry, takes an innovative approach to advertising, focusing on making healthcare more human. Not just in our work, but in the way we conduct business, approach client relationships, and treat each other. It’s a place where people subscribe to the adage, “Be good to each other, but hard on the work.” A place where people are not just in it for the paycheck, but to make a dent in the universe. This position offers a great opportunity for an individual with a passion for healthcare to work with leading clients in the pharmaceutical, biotechnology, medical devices and health IT fields.

The Account Associate (AA) is responsible for providing account management support in coordinating day-to-day activities with the agency internal team and external vendors for the assigned client/product. The position assumes financial responsibilities, general office support and marketing fundamentals.

What you’ll do:

• Manage and maintain weekly client status reports
• Prepare timelines and contact reports in collaboration with project management
• Work with team to initiate new jobs within the agency
• Develop project estimates with team
• Track and manage team hours and out-of-pocket expenses in collaboration with the business manager and project management team
• Participate in internal financial billing meetings
• Prepare and maintain competitive information files (i.e., promotions, articles, etc.)
• Maintain brand promotional materials (i.e., final printed, digital) inventory
• Handle project work and provide support as requested by the team
• Liaise with client regarding project submissions for Regulatory Committee Review and production needs (i.e., tracking spec sheets and project disk releases)

This position is a perfect fit for you if:

• Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you.
• You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow.
• You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data.
• You are highly organized self-starter, able to work independently and under tight deadlines.

What you should have:

• Ability to demonstrate a solid understanding and interest in healthcare marketing (through academic studies or some work experience)
• Relevant degree in a science subject or marketing
• Good understanding of social media vehicles and is comfortable leading and drafting communications around them
• An interest in corporate accounts/the healthcare sector and a willingness to learn and grow both within the company and the industry
• Open minded and eager to learn – the more you put in, the more you get out!
• Highly organized with a mindfulness of deadlines, the ability to handle multiple tasks based on priorities and a strong attention to detail
• Independent thinker confident in taking ownership of assets and material development, but a team player who enjoys collaboration
• Professional presence, performs with a sense of urgency and with a client service orientation
• Has confidence to manage upward when required; able to communicate with managers when deadlines will not be met or when issues are foreseeable
• High energy, able to effectively operate in fast‑paced, growing and evolving environment
• Strong written and oral communication and presentations skills
• Good management of Microsoft Office tools (PowerPoint, Word, Excel) – particularly PowerPoint

Real Chemistry is proud to be Great Place to Work® certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile. We believe we can do our best when feeling our best, which is why we’ve put together a benefits program designed to give you the support you and your family need at every stage of life. Real Chemistry offers a comprehensive benefit program and perks, tailored to your region. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vision plans, and support in saving for the future. Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning.

At Real Chemistry, we believe we’re at our best when we’re connected. Our Real Hybrid and Regional Teams (Real HART) approach is designed to foster collaboration, learning, innovation, and meaningful relationships while providing flexibility where appropriate. Because our workforce spans multiple countries, regions, and client needs, work arrangements may vary by role and location. Some positions offer hybrid or remote flexibility, while others require regular in‑office presence. For example, certain teams and regions, including some of our UK operations, have office‑based requirements. Your recruiter will discuss the specific expectations for the role you’re pursuing during the interview process and keep you informed throughout the hiring journey.

For employees located within a one‑hour commute of a Real Chemistry office, we require in‑person attendance two days per week, either from a Real Chemistry office or when working onsite with clients. Employees in regions without a nearby office may work remotely and come together throughout the year for collaboration, culture‑building, learning, and team connection opportunities. While these guidelines reflect our current workplace model, we understand that everyone’s circumstances are unique. If you require additional flexibility, we welcome an open conversation with your recruiter and our HR team to discuss your needs and determine what may be possible.

Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know.