Account Associate - Medical Publications in London

At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries.

Job Summary: At Real Chemistry, our Medical Publications team plays a central role in transforming complex science into clear, credible, and impactful communication. We partner closely with global pharmaceutical and biotech clients to develop high‑quality, evidence‑based publications that advance scientific understanding and support better patient outcomes. Working at the intersection of strategy, science, and storytelling, our team collaborates with leading experts, drives publication planning, and delivers manuscripts, abstracts, posters, and congress materials that shape conversations across the healthcare landscape. If you’re passionate about scientific excellence, strategic thinking, and meaningful impact, you’ll thrive in our fast‑paced, supportive, and highly collaborative environment.

An Account Associate in the Medical Publications team is responsible for day-to-day client activities, assisting the Account team in client management and development, coordinating with Digital Operations to ensure on-time and on-budget delivery, and collaborating with internal departments.

Main Responsibilities:

• Support the drafting and proofing of project documents for client and internal teams, including briefs, presentations, scope documents, and change orders.
• Maintain and appropriately distribute detailed meeting notes and client call reports.
• Monitor budgets and schedule (in collaboration with Digital Operations), and review with account leadership on a regular basis.
• Work closely with internal resources to understand the client’s business, brand, and marketing, to contribute ideas.
• Provide input into strategy documents and project outputs; assist teams in tactical direction.
• Proactively research and explore client brand and customer needs and attitudes.
• Support research initiatives.
• Attend internal meetings, and client meetings as needed, and contribute to the discussion.
• Analyse marketing results and support the team in presenting them to the client.

Required skills and experience:

• Highly organised with a mindfulness of deadlines, the ability to manage multiple tasks based on priorities and a strong attention to detail.
• Independent thinker confident in taking ownership of assets and material development, but a team player who enjoys collaboration.
• Performs tasks with a sense of urgency and has the confidence to communicate with managers when deadlines will not be met or when issues are foreseeable.
• Strong written and oral communication and presentations skills.
• Open minded and eager to learn – the more you put in, the more you get out!
• High energy, able to effectively operate in fast-paced, growing and evolving environment.

Real Chemistry is proud to be Great Place to Work® certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here. We believe we can do our best when feeling our best, which is why we’ve put together a benefits program designed to give you the support you and your family need at every stage of life. Real Chemistry offers a comprehensive benefit program and perks, tailored to your region. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vision plans, and support in saving for the future. Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning.

Working with Real HART: Since the pandemic, we have adapted to how our people told us they want to work. We have office locations in cities in the US, UK, and Europe with many employees and clients that serve as hubs where and when they need us. For employees who are within an hour of one of our offices, we expect attendance in the office two days per week, either at a Real Chemistry office or onsite with clients. We are also actively opening new office locations, so if one opens near you, our Real HART policy will apply. We are not looking for attendance for the sake of attendance but believe that the opportunity to coordinate in-office team meetings, 1:1 meetings with managers, taking advantage of on-site learning, and connecting with client partners is critical to delivering on our purpose of making healthcare what it should be. Outside of these offices, we have regions, where people work remotely but come together quarterly for collaboration, culture and learning opportunities. We call this our Real Hybrid and Regional Teams (Real HART) approach. Real Chemistry believes we are best together – and our workplace strategy fosters connection and collaboration in person – but also supports flexibility for our people.

Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates.