EVP, Head of Client Services, Advertising
EVP, Head of Client Services, Advertising

EVP, Head of Client Services, Advertising

Full-Time 43200 - 72000 £ / year (est.) No home office possible
Real Chemistry

At a Glance

  • Tasks: Lead client services teams and drive growth in healthcare communications.
  • Company: Join Real Chemistry, a global agency transforming healthcare marketing.
  • Benefits: Inclusive culture, career development, and a supportive work environment.
  • Why this job: Make a real impact in healthcare while leading innovative projects.
  • Qualifications: 12+ years in healthcare agency leadership with strong commercial acumen.
  • Other info: Great Place to Work-certified with a focus on diversity and inclusion.

The predicted salary is between 43200 - 72000 £ per year.

Real Chemistry is a global agency providing a full suite of services across healthcare communications and marketing to clients including pharmaceutical and biotech industries. Our culture emphasizes collaboration, excellence, and impact for both clients and colleagues. If you share our passion for healthcare and connection, we invite you to explore our opportunities.

At 21GRAMS, we believe that no one’s favourite brand is the one that simply helps them live longer; it should be one that adds meaning and humanity. Over the last 5+ years, we’ve been on a mission to bring a soulful approach to healthcare brands. Join us in making a difference.

As the EVP, Head of Client Services, you will oversee all client services teams in a specialised environment focused on growth and integration.

What You’ll Do
  • Strategic Leadership: Own senior client relationships and set the vision for account success.
  • Growth and Development: Drive portfolio growth through strategic planning and consultative selling. Champion new business development through organic growth and pitching.
  • Operational Excellence: Oversee integrated delivery across scientific content, strategy, creative, and analytics.
  • Team Management: Lead and mentor client service leaders, fostering a culture of collaboration and inclusion.
  • Client Engagement: Represent 21GRAMS in senior forums and industry platforms. Support teams in navigating growth and delivering Global Agency of Record (AOR) accounts.
This Position is a Perfect Fit for You If
  • You are adaptable, resilient, and comfortable adjusting your scope, responsibilities, and focus as we grow.
  • You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data.
  • You are a highly organized self-starter, able to work independently and under tight deadlines.
What You Should Have
  • 12+ years in medical communications or healthcare agency leadership.
  • Entrepreneurial spirit with the ability to thrive in fast-paced environments.
  • Proven ability to manage large, multi-market accounts and complex programs.
  • Strong commercial acumen with P&L ownership experience.
  • Deep understanding of medical/scientific communications and compliance standards.
  • Inclusive leadership style and ability to build high-performing teams.

Real Chemistry is proud to be Great Place to Work-certified. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates.

Should you require accommodations throughout the interview process please let your recruiter know.

Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry.

EVP, Head of Client Services, Advertising employer: Real Chemistry

Real Chemistry is an exceptional employer that champions a culture of collaboration, innovation, and inclusivity, making it an ideal workplace for those passionate about healthcare communications. With a commitment to employee growth and development, we offer opportunities to lead impactful projects while fostering a supportive environment that values diverse perspectives. Join us in London or Manchester to make a meaningful difference in the healthcare industry and experience #LifeatRealChem.
Real Chemistry

Contact Detail:

Real Chemistry Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land EVP, Head of Client Services, Advertising

✨Tip Number 1

Network like a pro! Get out there and connect with industry folks on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.

✨Tip Number 2

Be ready to showcase your expertise! When you get that interview, come prepared with examples of how you've driven growth and led teams. We want to see your passion for healthcare and how you can make an impact.

✨Tip Number 3

Don’t shy away from asking questions during interviews. Show us you’re genuinely interested in the role and the company culture. It’s a two-way street, and we love candidates who are curious and engaged!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team at Real Chemistry.

We think you need these skills to ace EVP, Head of Client Services, Advertising

Strategic Leadership
Client Relationship Management
Portfolio Growth Strategy
Consultative Selling
Business Development
Operational Excellence
Team Management
Mentoring
Client Engagement
Data Analysis
Commercial Acumen
P&L Ownership
Medical/Scientific Communications
Compliance Standards
Inclusive Leadership

Some tips for your application 🫡

Show Your Passion: When you're writing your application, let your passion for healthcare and connection shine through. We want to see how you can bring a soulful approach to our clients, just like we do at 21GRAMS.

Tailor Your CV: Make sure your CV is tailored to the role of EVP, Head of Client Services. Highlight your experience in medical communications and leadership, and don’t forget to showcase your entrepreneurial spirit!

Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences are easy to understand and relevant to the job.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Real Chemistry.

How to prepare for a job interview at Real Chemistry

✨Know Your Stuff

Make sure you have a solid understanding of the healthcare communications landscape, especially in relation to pharmaceutical and biotech industries. Brush up on recent trends, challenges, and innovations that could impact client services. This will show your passion and expertise during the interview.

✨Showcase Your Leadership Style

Prepare to discuss your inclusive leadership approach and how you've successfully built high-performing teams in the past. Share specific examples of how you've mentored others and fostered collaboration, as this aligns with the company’s culture.

✨Demonstrate Strategic Thinking

Be ready to talk about your experience with strategic planning and consultative selling. Think of concrete examples where you've driven portfolio growth or managed complex accounts, as this will highlight your commercial acumen and ability to thrive in fast-paced environments.

✨Engage with Questions

Prepare thoughtful questions that reflect your interest in the role and the company. Ask about their vision for client services or how they measure success in their integrated delivery. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.

EVP, Head of Client Services, Advertising
Real Chemistry

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