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- Tasks: Manage client relationships and oversee publication projects in a dynamic healthcare environment.
- Company: Join Real Chemistry, a global agency transforming healthcare through innovation.
- Benefits: Hybrid work options, professional development, and a supportive team culture.
- Why this job: Make a real impact in healthcare while growing your career in a fast-paced setting.
- Qualifications: Experience in publications and strong organisational skills are essential.
- Other info: Embrace a culture of inclusivity and continuous learning.
The predicted salary is between 36000 - 60000 £ per year.
Edinburgh – UK; London – UK; Manchester – UK
At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries.
Our culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you\’re a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities.
Discover your purpose. Embrace innovation. Experience our culture.
We are looking for an Account Manager to join our growing team!
The Account Manager for the Medical Affairs Publications team is the client’s key day-to-day contact, managing relationships and helping to set their expectations of the agency. You make sure that your colleagues know what is going on and are delivering effectively. You are beginning to think about future opportunities as well as today’s work.
This is a hybrid role, based in any of our UK offices—including Edinburgh, London, or Manchester—or remotely within the UK, depending on team and business needs.
What you’ll do:
- Act as day-to-day client contact for publication work streams: provide regular status updates to your client; respond to client queries and share recommendations; manage client expectations on timelines, scope of project, etc.; take client briefs and clearly communicate to team members, implementing realistic project plans
- Take responsibility for the day-to-day management of your account, including managing the processes of the account, flow of work, delegation of tasks, and the status of jobs across the account
- Ownership of and accountability for medium/large client projects, ensuring that projects are delivered to highest possible standards within budget and agreed timeframes
- Ongoing communication with your account lead on the progress of projects; alerting them to any barriers to project completion and being proactive in making recommendations and proposing solutions on how to proceed
- Awareness of the client’s business priorities and a sound understanding of the program strategy; have a good understanding of competitor activity
- Keep abreast of trends and developments in the medical communications and pharma industries
- Start to identify areas for growth, proactively sharing new ideas with your team and client
- Keep abreast of market changes
- Be proactive when new business opportunities arise, flagging relevant experience and areas of interest, contributing thoughts and ideas, assisting in the production of credentials and pitch presentations
- Maintain general understanding of account finances; support account lead with financial management
- Continued professional development engagement; work with manager to identify training opportunities based on areas of interest and need
This position is a perfect fit for you if:
- Our Company values really speak to you.
- You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow.
- You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data.
- You are highly organized self-starter, able to work independently and under tight deadlines.
What you should have:
- Experience in publications in an agency setting
- Working knowledge of ICMJE and GPP guidelines
- Publication database experience
- Highly organized with a mindfulness of deadlines, the ability to manage multiple tasks based on priorities and a strong attention to detail
- Independent thinker confident in taking ownership of assets and material development, but a team player who enjoys collaboration
- Professional presence, performs with a sense of urgency and with a client service orientation
- Has confidence to manage upward when required; able to communicate with managers when deadlines will not be met or when issues are foreseeable
- High energy, able to effectively operate in fast-paced, growing and evolving environment
- Demonstrated strong work ethic, with a track record of following through on client requests and with high-quality deliverables on schedule and on budget
- Able to communicate with managers when deadlines will not be met
- Able to devise and articulate solutions to problems on an ongoing basis
- Able to clearly communicate project updates, scopes and recommendations to clients
- BA or equivalent work experience required
We are an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry.
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Account Manager - Publications employer: Real Chemistry
Contact Detail:
Real Chemistry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - Publications
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you show that you're not just a fit for the role, but for the team too!
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience and how it relates to the Account Manager role. Highlight your skills in managing client relationships and delivering projects on time—this is what they want to hear!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Account Manager - Publications
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in publications and how it aligns with our mission at Real Chemistry. We want to see how you can contribute to making healthcare better!
Showcase Your Skills: Don’t just list your skills—demonstrate them! Use specific examples from your past work that show your ability to manage client relationships and deliver projects on time. We love seeing how you’ve made an impact in previous roles.
Be Authentic: Let your personality shine through in your application. We value authenticity and want to get a sense of who you are beyond your qualifications. Share your passion for healthcare and why you’re excited about this opportunity with us!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This helps us keep track of your application and ensures it gets to the right people. We can’t wait to hear from you!
How to prepare for a job interview at Real Chemistry
✨Know Your Client
Before the interview, research Real Chemistry and their work in healthcare communications. Understand their client base, especially in pharmaceuticals and biotech, so you can speak knowledgeably about how you can contribute to their goals.
✨Showcase Your Organisational Skills
As an Account Manager, you'll need to juggle multiple tasks and deadlines. Prepare examples from your past experience that demonstrate your ability to manage projects effectively, prioritise tasks, and maintain attention to detail under pressure.
✨Be Proactive with Ideas
During the interview, don’t hesitate to share your thoughts on potential growth areas or innovative strategies for the Medical Affairs Publications team. This shows your enthusiasm and readiness to contribute to the agency's success.
✨Communicate Clearly
Practice articulating your project management experiences and how you've handled client communications in the past. Clear communication is key in this role, so be prepared to discuss how you keep clients updated and manage expectations.
