Account Associate - Medical

Account Associate – Medical

Real Chemistry is a global agency delivering a full suite of services in healthcare communications and marketing to leading pharmaceutical and biotech companies.

Job Summary

As an Account Associate you are learning how our business works and become the ‘go‑to’ person on your team for getting things done. You focus on day‑to‑day project management, develop client relationships, and work efficiently and reliably under pressure.

Responsibilities

• Be the ‘go‑to’ person on your team for completing tasks, identify tasks you can take on and proactively offer your support
• Take ownership of meetings (internal and external) ensuring relevant team members are available, they have everything they need to run it (status reports, agendas, etc.), and the necessary logistics are in place (room bookings, etc.)
• Drive and manage updates to the status report, ensuring it is regularly updated and internally reviewed prior to client calls
• Capture accurate minutes from meetings (internal and external), ensuring all internal actions are completed according to their timelines
• Prepare timelines before each project’s commencement, in consultation with relevant team members
• Build relationships with clients through regular contact (calls/emails)
• Manage external suppliers on client projects, ensuring they deliver to budget and timelines
• Organise logistics for small to medium‑sized external meetings/events, ensuring costs are aligned with the budget
• Ensure professional contact with KOLs when undertaking key tasks (e.g., booking travel)
• Begin to build your knowledge of your client’s strategy by staying on top of all emails and saving files appropriately
• Tailor your communication to team members’ preferred channels (Teams vs. email)
• Actively participate in the briefing process when assigned work – arrange the meeting, do pre‑reading, interrogate the brief to confirm understanding of project, deadlines and budget

Core Skills

• Maintain awareness of your time and deliverables, plan and prioritise work effectively, and regularly update teams on progress and challenges
• Gain proficiency on VVPM, uploading, tagging and managing items for approval
• Focus on attention to detail and develop a full understanding of what ‘client‑ready’ means for externally facing outputs
• Gain experience in referencing and proofing accurately
• Develop written materials following a detailed brief, manage internal review timings, and incorporate feedback

Personal Development

• Buddy new AA starters, sharing insights and experiences to support their professional development
• Ask questions in a structured way and organise meetings with relevant people to discuss
• Seek feedback and proactively give feedback to improve individual and team performance

Financial Management

• Develop a clear understanding of RC financial processes (raising job codes, purchase orders, managing Salesforce opportunities, request time moves, etc.) and support account teams as required
• Begin to draft budgets and discuss rationale with your account lead
• Complete timesheets and expense claims accurately and on time

Agency Environment

• Immerse yourself in medical communications and pharma industries, clients’ companies and therapy areas; look for opportunities to incorporate developments and trends into your work
• Familiarise yourself with the ABPI Code of Practice and ensure compliance of your work

Required Skills And Experience

• Highly organised with a mindfulness of deadlines, ability to manage multiple tasks based on priorities and a strong attention to detail
• Independent thinker confident in taking ownership of assets and material development, but also a team player who enjoys collaboration
• Performs tasks with urgency and communicates proactively when deadlines will not be met
• Strong written and oral communication and presentation skills
• Open‑minded and eager to learn – the more you put in, the more you get out
• High energy, able to operate effectively in fast‑paced, growing and evolving environment

Benefits

Real Chemistry offers a comprehensive benefits program and perks tailored to your region, including paid time off, private medical, dental and vision plans, mental wellness coaching, LinkedIn Learning access, and more. Learn more at www.realchemistrybenefits.com.

Equal Opportunity

Real Chemistry is an Equal Opportunity Employer. We encourage motivated and qualified applicants to apply without regard to race, colour, religion, sex, pregnancy, sexual orientation, gender identity/expression, ethnic or national origin, age, disability, or any other characteristic protected by law. Accommodations are available throughout the interview process. Please let your recruiter know if you need assistance.

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