Senior Director, Digital & Social Edinburgh - UK; London - UK; Manchester - UK; Remote - EMEA

At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human‑centred creativity, and AI‑driven insights, fostering a unique environment where innovation thrives and our people are impact‑obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries.

Our #LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you’re a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities.

We are seeking a digital and social media Senior Director to join our Activation team in London! This role requires a digital and social media expert who can drive strategic growth and innovation across integrated platforms to future proof our capabilities. The ideal candidate will have a deep understanding of digital, trends, healthcare regulations, and the ability to manage multiple client relationships and projects whilst working across integrated internal teams and client business units spanning Communications/PR, Medical Communications, Advertising, Commercial, and Medical Affairs, as well as with other subject‑matter experts within the agency.

What You’ll Do

• You’re a strategic lead: Experience leading multi and omnichannel digital and engagement strategy development across global, regional, and local client programs.
• You’re a healthcare guru: Passion for working in healthcare and experience working with healthcare clients and knowledge of the regulations in the Pharma Industry is essential.
• You speak digital and social: In-depth knowledge of today’s top digital platforms including X, Facebook, Instagram, LinkedIn, TikTok, YouTube, Search, Programmatic.
• You know that paid is essential: Counsel clients on best practices incorporating paid into an overall strategy.
• You know your way around metrics and insights: Work with our in‑house team of data scientists and analysts to provide competitive insights, drive results, enhance performance and inform future content strategy.
• You can command a room: Brainstorm, conceptualise, workshop, and present new social media and digital programs/plans for clients.
• You know how to drive new business: Experience generating strategic proposals, working with other business units on RFIs and RFPs, and leading in‑person and virtual presentations and pitches.
• You’re a trusted advisor: Experience developing strong relationships with senior clients and agency leaders to act as a trusted advisor and business partner.

This position is a perfect fit for you if:

• Our Company values – Best Together, Impact‑Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you.
• You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow.
• You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data.
• You are highly organized self‑starter, able to work independently and under tight deadlines.

What You Should Have

• Independent worker, comfortable owning your work and proactively driving projects forward.
• Detail‑oriented, highly organised, mindful of deadlines.
• Up to 7 years of experience in digital/social media, with some of this served in health, biotech, or pharmaceutical media sectors.
• Agency experience required.
• College degree (BA or equivalent). A relevant concentration such as Marketing, Communications, Science, or a master’s degree is a plus.
• Client service experience in an agency environment; experience collaborating effectively internally and externally as part of an integrated team.
• Comprehensive understanding of the primary regulatory bodies (such as ABPI, PMCPA, FDA, and FTC) and the social media guidelines that govern biotech and pharmaceutical clients.
• Ability to grow digital business and lead/participate in new business pitches.

Real Chemistry is proud to be Great Place to Work® certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here.

We believe we can do our best when feeling our best, which is why we’ve put together a benefits program designed to give you the support you and your family need at every stage of life. Real Chemistry offers a comprehensive benefit program and perks, tailored to your region.

Real Chemistry believes we are best together – and our workplace strategy fosters connection and collaboration in person – but also supports flexibility for our people.

Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry.