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- Tasks: Manage client relationships and oversee publication projects with high standards.
- Company: Join Real Chemistry, a certified Great Place to Work with a vibrant culture.
- Benefits: Enjoy comprehensive benefits, flexible remote work, and professional development opportunities.
- Why this job: Make an impact in medical communications while growing your career in a dynamic environment.
- Qualifications: Experience in publications and strong organisational skills are essential.
- Other info: Be part of a diverse team that values collaboration and innovation.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Edinburgh – UK; London – UK; Manchester – UK
Real Chemistry is seeking an Account Manager to join our Medical Affairs Publications team. The Account Manager is the client’s day-to-day contact, managing relationships, setting client expectations, keeping colleagues informed, and considering future opportunities as well as today’s work. This hybrid role is based in any of our US offices or remote within the US, depending on team and business needs.
What you’ll do is focused on publication work streams and account management, ensuring delivery to high standards within budget and timelines, and proactively supporting growth and client satisfaction.
Responsibilities
- Act as day-to-day client contact for publication work streams: provide regular status updates, respond to client queries, share recommendations (after discussion with your account lead), manage client expectations on timelines and scope, take briefs and communicate them to the team to develop realistic project plans
- Manage day-to-day account processes, including running internal team meetings, workflow delegation, status reporting, and overseeing the status of jobs across the account
- Own and be accountable for medium/large client projects, ensuring delivery to high standards within budget and timeframes
- Maintain ongoing communication with your account lead on project progress; identify barriers and proactively propose solutions
- Understand the client’s business priorities and program strategy; be aware of competitor activity; stay updated on trends in medical communications and pharma industries
- Identify areas for growth and proactively share new ideas with the team and client
- Assist in business development when opportunities arise, contribute to credentials and pitch presentations
- Support account finances and financial management with guidance from the account lead
- Engage in continued professional development; work with manager to identify training opportunities
Qualifications
- Experience in publications in an agency setting (additional Medical Affairs experience desirable)
- Working knowledge of ICMJE and GPP guidelines
- Publication database experience (e.g., iEnvision, PubsHub)
- Highly organized with strong attention to deadlines and the ability to manage multiple tasks
- Independent thinker who is also a team player with collaboration skills
- Professional presence with urgency and client-service orientation
- Ability to manage upward; communicate with managers if deadlines will not be met or issues are foreseeable
- High energy, able to operate in a fast-paced environment
- Track record of delivering high-quality work on schedule and on budget
- Able to clearly communicate project updates, scopes, and recommendations to clients
- BA or equivalent work experience required
Company culture and equal opportunity
Real Chemistry is proud to be Great Place to Work certified. We are an Equal Opportunity employer and encourage applicants from all backgrounds to apply without regard to protected characteristics. If accommodations are needed during the interview process, please let your recruiter know.
Benefits and policy
We offer a comprehensive benefits program and region-specific perks, including medical, dental, vision plans, holiday and paid time off, and access to learning resources. Our Real Hybrid and Regional Teams (Real HART) approach supports in-office collaboration and flexible remote work where applicable.
Voluntary disclosures
Voluntary self-identification information for government reporting purposes is requested but completely voluntary. Any information provided is confidential and will not impact hiring decisions. For details, see our Equal Employment Opportunity policy and related disclosures.
Notice: Real Chemistry and its affiliates’ names are sometimes misused by scammers. Do not share personal information or payments to unverified sources claiming to be connected to Real Chemistry. We are working to stop these activities and protect our community. Learn more on our site.
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Account Manager - Publications Edinburgh - UK; London - UK; Manchester - UK employer: Real Chemistry, Inc.
Contact Detail:
Real Chemistry, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - Publications Edinburgh - UK; London - UK; Manchester - UK
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out and show that you're genuinely interested in being part of the team.
✨Tip Number 3
Practice your pitch! Be ready to explain why you're the perfect fit for the Account Manager role. Highlight your experience in publications and your ability to manage client relationships effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining Real Chemistry.
We think you need these skills to ace Account Manager - Publications Edinburgh - UK; London - UK; Manchester - UK
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in publications and any relevant skills that match what we're looking for. This shows us you’re genuinely interested and have done your homework!
Showcase Your Client Management Skills: Since this role is all about managing client relationships, share specific examples of how you've successfully handled client expectations and communication in the past. We love seeing real-life scenarios that demonstrate your ability to keep clients happy!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon unless it's industry-specific. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Real Chemistry, Inc.
✨Know Your Publications Inside Out
Before the interview, make sure you’re well-versed in the latest trends and guidelines in medical publications. Familiarise yourself with ICMJE and GPP guidelines, as well as any relevant publication databases like iEnvision or PubsHub. This will not only show your expertise but also demonstrate your commitment to staying updated in the field.
✨Showcase Your Client Management Skills
Be prepared to discuss your experience managing client relationships. Think of specific examples where you successfully set client expectations, handled queries, or proposed solutions to challenges. Highlighting your ability to maintain ongoing communication and manage multiple tasks will resonate well with the interviewers.
✨Demonstrate Proactive Thinking
Real Chemistry values innovation and growth, so come ready with ideas! Think about how you can identify areas for growth within the role and share any suggestions you have for improving client satisfaction or project delivery. This proactive mindset will set you apart from other candidates.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle real-life situations in account management. Prepare for scenarios involving tight deadlines, client dissatisfaction, or budget constraints. Practising your responses will help you articulate your thought process clearly and show that you can think on your feet.