Account Manager - Healthcare PR New London - UK

Real Chemistry is seeking an Account Manager with client services experience in healthcare. The role offers an opportunity to work with leading clients in the pharmaceutical, biotechnology, medical devices and health IT fields. Real Chemistry provides a full suite of healthcare communications and marketing services globally.

What You’ll Do

• Responsible for exceptional client service and account management activities for 3–4 accounts.
• Collaborate with account associates, senior management, and project management staff to drive flawless and timely project execution and high-touch client communications.
• Participate in development of clients’ marketing strategies and tactics; coordinate with internal stakeholders to ensure consensus around tactics’ scope and approach.
• Support overall account development, resourcing, fiscal performance, and growth.
• Support day-to-day client contact in executing ad hoc requests and delivering planned activities and materials.
• Develop draft scope of works, contracts, presentations, creative briefs, PR and marketing materials, and other communications.
• Ensure client feedback is gathered, understood and addressed across deliverables and internally.
• Document status and communicate need-to-know information to all project stakeholders to progress along the critical path.
• Set meetings, provide agendas and contact reports.
• Ability to run client calls or meetings independently.
• Manage account finances; track budget, raise invoices and POs.

Qualifications

• Highly organized with the ability to manage multiple tasks, deadlines, and a strong attention to detail.
• Independent thinker who takes ownership of assets and material development, but a team player who collaborates.
• Professional presence with a client-service orientation and sense of urgency.
• Ability to communicate with managers when deadlines will not be met or issues are foreseeable.
• High energy and ability to operate in a fast-paced, growing environment.
• Strong work ethic with a track record of following through on client requests and delivering high-quality work on schedule and on budget.
• Understanding of social media vehicles and ability to manage and draft related communications.
• Strong written and oral communication and presentation skills.
• Proficiency with Microsoft Office tools (PowerPoint, Word, Excel), particularly PowerPoint.
• Excellent business communication and public speaking abilities with clients, vendors, and affiliates.
• Ability to mentor junior staff and delegate to meet project deadlines.
• Ability to clearly communicate project updates, scopes, and recommendations to clients.
• Experience developing project scopes and client/vendor contracts.
• Demonstrated experience with media monitoring, research, and projects with limited supervision.
• BA or equivalent work experience required.

Company and Culture

Real Chemistry is proud to be Great Place to Work certified and values a culture of Best Together, Impact-Obsessed, Excellence Expected, and Evolve Always. The company emphasizes flexibility, collaboration, and continuous learning.

Benefits and Workplace

Real Chemistry offers a comprehensive benefits program tailored to your region, including medical, dental, vision plans, generous holiday and paid time off, and access to learning resources. Details vary by region.

Equal Opportunity

Real Chemistry is an Equal Opportunity employer. We are committed to an inclusive and equitable environment and encourage applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or other protected characteristics. Reasonable accommodations are available during the interview process upon request.

Notice

This posting reflects current requirements and is subject to change. Applicants should apply through official Real Chemistry channels.