At a Glance
- Tasks: Lead and coordinate care services, ensuring high-quality support for individuals.
- Company: Real Care Agency, dedicated to helping people live independently for over 30 years.
- Benefits: Opportunity to make a real difference in people's lives and develop your management skills.
- Other info: Hands-on role with excellent career growth opportunities in a supportive environment.
- Why this job: Join a dynamic team and play a crucial role in enhancing community care.
- Qualifications: Experience in managing people or services, strong communication and organisational skills.
The predicted salary is between 40136 - 49056 £ per year.
Bring your management skills into a sector where they can make a real difference.
You do not need to have been a Care Co-ordinator before to be considered for this role.
Real Care Agency is actively interested in applicants who can bring relevant transferable management, supervisory or operational experience from social care, community services or other people-focused service environments.
If you can lead people, organise complex activity, communicate confidently, analyse problems and take responsibility for delivering a high-quality service, we want to hear from you.
Care at home is complex, fast-moving and increasingly important.
For more than 30 years, Real Care Agency has supported people to live independently in their own homes and communities.
We are now looking for a capable and motivated Care Co-ordinator to join our South Lanarkshire team.
This is much more than a rostering or administrative role.
It is a hands-on management position in which you will take day-to-day responsibility for a portfolio of care at home services, bringing together people and outcomes, care planning and review, Self-directed Support, workforce leadership, operational problem solving, quality and service development.
We are looking for someone who can think, organise, communicate and lead, while never losing sight of the person at the centre of the service.
- What you will be responsible for
- Develop, review and maintain high-quality, person-led care and support plans and risk assessments.
- Work with individuals and families to understand what matters to them and ensure support promotes independence, self-management, choice and control.
- Undertake meaningful reviews and recognise when needs, circumstances or outcomes have changed.
- Understand and monitor Self-directed Support arrangements, commissioned hours and available resources.
- Identify potential over-delivery, under-delivery or budget/resource variance, analyse the position and make recommendations for Line Manager and/or Operational Manager approval.
The role does not carry delegated financial authority for SDS budget changes or material financial commitments.
- Roster and coordinate staff effectively to promote continuity, reliability and appropriate matching of staff to individual needs.
- Lead, supervise and support frontline staff, set clear expectations and address performance or practice concerns appropriately.
- Respond effectively to operational problems, staff absence, changing needs and service disruption.
- Communicate confidently with people receiving support, families, social workers, health professionals, commissioners and other partners.
- Maintain high-quality records and support compliance with organisational, professional and regulatory standards.
- Use service information and digital systems to identify issues and opportunities for improvement.
- Contribute to the development and sustainability of the service through excellent delivery, responsiveness to referrals, strong professional relationships and identification of appropriate opportunities for growth.
- Participate in the on-call systems in place providing emergency coverage and crisis intervention support and cover shifts if all other avenues have been exhausted.
- What we are looking for
- Experience of supervising, coordinating or managing people, services or complex operational activity, whether gained within social care or through relevant transferable experience.
- Strong organisational skills and the ability to manage competing priorities.
- Confident written and verbal communication.
- Good analytical and problem-solving ability.
- Sound judgement and confidence making decisions within the scope of your role.
- The ability to remain calm and think clearly when circumstances change.
- Confidence working with people, families, staff and other professionals.
- The ability to lead, support and appropriately challenge staff.
- An understanding of person-centered care, outcomes and independence, or the ability and commitment to develop this knowledge.
- Resource awareness without losing sight of people's rights and outcomes.
- Confidence with digital systems, data and new ways of working.
- Personal accountability, initiative and commitment to continuous improvement.
- Professional registration and development
The post holder is required to maintain the appropriate SSSC Supervisor in a Care at Home Service registration and to hold, or work towards
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Care Co-Ordinator in East Kilbride employer: Real Care Agency
Real Care Agency is an exceptional employer, offering a supportive and compassionate work environment for Complex Care Support Workers in East Kilbride. With a strong emphasis on employee growth through comprehensive training and development opportunities, we ensure our staff are well-equipped to provide high-quality care. Our commitment to promoting independence and dignity for clients, combined with benefits like free uniforms and early access to pay, makes us a rewarding place to work for those seeking meaningful employment in the care sector.
StudySmarter Expert Advice🤫
We think this is how you could land Care Co-Ordinator in East Kilbride
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Real Care Agency.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Real Care Agency!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Real Care Agency, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Real Care Agency or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Care Co-Ordinator in East Kilbride
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Real Care Agency:Before hitting send, make sure to tailor your application specifically to Real Care Agency! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Real Care Agency
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
