A unique opportunity available for a passionate candidate looking for flexible, part time work in the tourism industry. We are a small but close remote team specialising in Australasian travel looking for someone to join our crew to assist with our growing business. Although general day-to-day work responsibilities will be remote and working from home, ideally our candidate is based in or is willing and able to travel easily to Swansea on semi-regular occasions. However, applications are open to those outside the South Wales area. Duties and responsibilities * Part time – 25 – 30 hours per week * Salary range – £22,000 – £25,000 per annum Key focuses * Handling day-to-day reservation enquiries within a shared inbox * Processing bookings and general reservations duties * Supporting our travel agent partners by providing excellent customer service * Providing support to our Sales Manager with general sales duties and tasks including those listed below Sales focuses * Assisting with various marketing campaigns * Creating and assisting with slideshow presentations * Assisting with analysing sales performances and reporting * Assisting with e-marketing duties * Organising and collating internal resources and databases * Assisting with back office and website management Experience and qualifications * Australian destination knowledge essential * Asian destination knowledge desired * Previous experience within the travel industry desired – including employment with travel agencies, tour companies and wholesale agencies. * Previous customer service / reservations and/or sales administration experience desired. * Experience with e-marketing, website and CRM platforms desired. * Previous Hybrid / Remote work desired as self-motivation and ability to work autonomously are required skills * Competence using platforms such as Canva to create presentations / marketing collateral desired * Travel experience required – Australian travel experience essential * Competence using Office 365 including Outlook required. Working with the team * Swansea / South Wales based, or willing to travel to Swansea on semi-regular basis. * Liaise and work with colleagues via Microsoft Teams across various timezones. Benefits * Semi-flexible remote working in a small trust-based team. * Experience working in a unique business within the exciting travel industry. * Opportunity to grow within the company and expand duties in the future. * Discounted travel opportunities within our destinations Company culture * We’re a small but passionate team working in an exciting industry with a wide range of partners and opportunities. * We’re an Australian company operating in the European market for over 15 years * Being a small team, we need people who are passionate and willing to work as a team which at times involves stepping in to cover a wide range of duties across the business. If you love travel, are passionate about Australia and the Asia/Oceania region and have a desire to work within a small, remote and flexible company – we would love to have you join us! Please contact us with your CV and cover letter to express your interest in applying
