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- Tasks: Solve problems and maintain cutting-edge machinery while delivering top-notch customer service.
- Company: Join a successful global business with a strong UK Services Team.
- Benefits: Competitive salary, company car, benefits, and overtime opportunities.
- Why this job: Enjoy independence and customer interaction in a rewarding technical role.
- Qualifications: Experience in field service or mechanical/electrical maintenance is essential.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
The predicted salary is between 30000 - 35000 £ per year.
Hours: 40 per week (typically 7:00am – 3:30pm, Monday to Friday)
Salary: Circa £30,000-35,000 basic (doe) + company car + benefits + overtime
Are you a hands-on technician who loves solving problems, working with cutting-edge machinery and delivering great customer service? We’re looking for a Field Service Technician to join a highly successful global business within their UK Services Team, someone who takes pride in keeping complex equipment performing at its best.
This role is ideal for a technically minded professional with strong mechanical and electrical aptitude, a passion for customer interaction and the ability to think on their feet. You’ll be the face of the organisation on-site, supporting our advanced mail opening and document scanning systems used across office and warehouse environments.
- Installation & Setup: Train customers on safe use, maintenance and best practices.
- Maintenance & Troubleshooting: Perform preventive maintenance, troubleshooting and repairs on automation and document handling systems.
- Diagnose and resolve mechanical, electrical and software issues efficiently.
- Apply the latest service updates and technical bulletins.
- Represent their service values professionally in every interaction.
- Complete service reports, maintenance logs and expense submissions accurately and on time.
- Collaborate with technical support teams to resolve recurring or complex issues.
- Contribute feedback and insights to improve system performance and customer experience.
Proven experience in field service, automation, or mechanical/electrical maintenance.
Proficient in Windows and Microsoft Office (including Teams).
Full, clean UK driving licence.
Fast, effective service with minimal downtime for customers.
Accurate reporting and collaboration with support teams.
If you’re ready to take on a technically challenging and rewarding field role with plenty of independence and customer interaction we’d love to hear from you!
Technicus/service monteur in Scotland employer: REAKT Recruitment Ltd
Contact Detail:
REAKT Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technicus/service monteur in Scotland
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your problem-solving skills. Think of examples from your past experiences that highlight your technical expertise and customer service abilities.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and interests. When you find a role that excites you, make sure to tailor your approach and show genuine enthusiasm for the position.
✨Tip Number 4
Apply through our website for the best chance at landing that dream job! We love seeing candidates who take the initiative and show they’re serious about joining our team.
We think you need these skills to ace Technicus/service monteur in Scotland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in field service, automation, or mechanical/electrical maintenance. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your hands-on technical abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for customer service and problem-solving. We love seeing candidates who can connect their personal experiences to the role, so let us know why you’re excited about joining our team.
Showcase Your Technical Skills: In your application, make sure to mention your proficiency with Windows and Microsoft Office, especially Teams. We value tech-savvy individuals who can navigate software easily, so highlight any relevant tools or systems you've worked with.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at REAKT Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to automation and mechanical/electrical maintenance. Be ready to discuss specific examples of how you've solved problems in the past, as this will show your hands-on experience and ability to think on your feet.
✨Customer Service is Key
Since you'll be the face of the organisation, it's crucial to demonstrate your passion for customer interaction. Prepare to share instances where you've delivered excellent service or trained customers on equipment use, highlighting your communication skills and professionalism.
✨Be Ready for Practical Scenarios
Expect some practical questions or scenarios during the interview. They might ask how you'd troubleshoot a specific issue with their document scanning systems. Think through your approach to diagnosing and resolving issues efficiently, and be prepared to explain your thought process.
✨Show Your Team Spirit
Collaboration is important in this role, so be ready to discuss how you've worked with technical support teams in the past. Share examples of how you've contributed feedback to improve system performance or customer experience, showcasing your ability to work well with others.
