At a Glance
- Tasks: Solve problems and maintain cutting-edge machinery while delivering top-notch customer service.
- Company: Join a successful global business with a strong UK Services Team.
- Benefits: Competitive salary, company car, benefits, and overtime opportunities.
- Why this job: Enjoy independence and customer interaction in a rewarding technical role.
- Qualifications: Experience in field service or mechanical/electrical maintenance required.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
The predicted salary is between 30000 - 35000 £ per year.
Hours: 40 per week (typically 7:00am – 3:30pm, Monday to Friday)
Salary: Circa £30,000-35,000 basic (doe) + company car + benefits + overtime
Are you a hands-on technician who loves solving problems, working with cutting-edge machinery and delivering great customer service? We’re looking for a Field Service Technician to join a highly successful global business within their UK Services Team, someone who takes pride in keeping complex equipment performing at its best.
This role is ideal for a technically minded professional with strong mechanical and electrical aptitude, a passion for customer interaction and the ability to think on their feet. You’ll be the face of the organisation on-site, supporting our advanced mail opening and document scanning systems used across office and warehouse environments.
- Installation & Setup: Train customers on safe use, maintenance and best practices.
- Maintenance & Troubleshooting: Perform preventive maintenance, troubleshooting and repairs on automation and document handling systems.
- Diagnose and resolve mechanical, electrical and software issues efficiently.
- Apply the latest service updates and technical bulletins.
- Represent their service values professionally in every interaction.
- Complete service reports, maintenance logs and expense submissions accurately and on time.
- Collaborate with technical support teams to resolve recurring or complex issues.
- Contribute feedback and insights to improve system performance and customer experience.
Proven experience in field service, automation, or mechanical/electrical maintenance.
Proficient in Windows and Microsoft Office (including Teams).
Full, clean UK driving licence.
Fast, effective service with minimal downtime for customers.
Accurate reporting and collaboration with support teams.
If you’re ready to take on a technically challenging and rewarding field role with plenty of independence and customer interaction we’d love to hear from you!
Technician/ onderhouds-/ storingsmonteur in Scotland employer: REAKT Recruitment Ltd
Contact Detail:
REAKT Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technician/ onderhouds-/ storingsmonteur in Scotland
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio of past projects or experiences, bring it along to interviews. Demonstrating your hands-on experience with complex equipment can really set you apart from the competition.
✨Tip Number 3
Prepare for the unexpected! In field service roles, you’ll need to think on your feet. Brush up on common troubleshooting scenarios and be ready to discuss how you’d handle them during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from passionate candidates who are eager to join our team!
We think you need these skills to ace Technician/ onderhouds-/ storingsmonteur in Scotland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your hands-on experience and technical skills relevant to the Field Service Technician role. We want to see how your background aligns with our needs, so don’t be shy about showcasing your mechanical and electrical aptitude!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for customer service and problem-solving. We love seeing candidates who can connect their experiences to the role, so tell us why you’re the perfect fit for our team.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled complex issues in the past. We’re looking for someone who can think on their feet, so share those moments where you’ve made a difference through your troubleshooting abilities.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at REAKT Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to mechanical and electrical systems. Be prepared to discuss specific experiences where you've solved problems or performed maintenance. This will show that you're not just a hands-on technician, but also someone who understands the intricacies of the equipment you'll be working with.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, think of examples where you've delivered excellent service. Be ready to explain how you handle difficult situations and ensure customer satisfaction. This will demonstrate that you can represent the company's values professionally.
✨Practice Problem-Solving Scenarios
Prepare for potential technical questions or scenarios that may come up during the interview. Think about how you would diagnose and resolve issues with automation or document handling systems. Practising these scenarios will help you articulate your thought process clearly.
✨Be Ready to Discuss Collaboration
This position requires working closely with technical support teams. Have examples ready that showcase your ability to collaborate effectively. Talk about times when you contributed feedback or insights that improved system performance or customer experience.