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- Tasks: Ensure product quality and compliance through inspections, audits, and documentation.
- Company: Join a dynamic, family-owned chemical manufacturer with a friendly culture.
- Benefits: Generous holidays, pension, life insurance, and free onsite parking.
- Other info: Enjoy a supportive environment with opportunities for professional growth.
- Why this job: Make a real impact on product quality and customer satisfaction in a growing company.
- Qualifications: Experience in quality assurance and strong attention to detail required.
Term: Full-Time, Permanent
Location: On-site
Hours of employment: 08:30 to 16:50, Monday to Friday
Description of the role: We are seeking a Quality Assurance Officer to join our Quality team at ReAgent. This role works closely with departments across the business to ensure products, processes, and documentation meet quality, safety, and regulatory standards. You will support continuous improvement across the site through audits, inspections, investigations, and quality documentation, helping to maintain compliance, reduce waste, and ensure customer satisfaction.
Responsibilities:
- Conduct shop floor, line, first piece, and goods-out inspections.
- Lead housekeeping audits and support sitewide compliance.
- Handle customer complaints from receipt through to resolution.
- Investigate non-conformances and support CAPA implementation.
- Support change control processes and deviations from company procedures.
- Create, review, and maintain SOPs, work instructions, and quality documentation.
- Conduct internal audits and host customer and accreditation audits.
- Support the development of quality standards and process improvements.
Required Skills and Experience:
- Previous experience in a quality role within manufacturing or a regulated environment.
- Experience with ISO 9001 and ISO 13485 preferred.
- Strong organisational, problem-solving, and communication skills.
- Strong attention to detail and commitment to quality standards.
- Able to work independently, manage workload effectively, and meet deadlines.
- Confident working across teams and driving improvements.
Qualifications:
- Science degree or equivalent qualification preferred.
Salary: £32,500 per annum
Benefits:
- Generous company pension
- Minimum 31 days’ holiday (including bank holidays)
- Life insurance
- Enhanced maternity/paternity
- Free onsite parking
- Friendly place to work
- Long-term service benefits including extra holidays and private medical insurance
About ReAgent Chemical Services Limited:
ReAgent is a family-owned chemical manufacturer and supplier founded in 1977. We are a dynamic, ambitious, and fast-growing company with a friendly company culture. Our core values are to provide industry-leading customer service and high-quality products and ensure that everyone who works at ReAgent is happy. Just a few of the ways we do this is through open and honest communication, regular social events, and being a Living Hours and Living Wage Employer.
Quality Assurance Officer employer: ReAgent Chemical Services
Contact Detail:
ReAgent Chemical Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Assurance Officer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at ReAgent. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research ReAgent’s values and recent projects. Show us you’re not just a fit for the role but also for our company culture.
✨Tip Number 3
Practice common interview questions related to quality assurance. Think about how your previous experience aligns with the responsibilities listed in the job description. We want to see how you can contribute!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us you’re genuinely interested in the position. Plus, it keeps you on our radar!
We think you need these skills to ace Quality Assurance Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Quality Assurance Officer role. Highlight your previous experience in quality roles, especially in manufacturing or regulated environments, and showcase your knowledge of ISO standards.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about quality assurance and how your skills align with our values at ReAgent. Don’t forget to mention any relevant achievements!
Showcase Your Attention to Detail: As a Quality Assurance Officer, attention to detail is key. In your application, provide examples of how you've demonstrated this skill in past roles, whether through audits, inspections, or documentation.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at ReAgent Chemical Services
✨Know Your Quality Standards
Familiarise yourself with ISO 9001 and ISO 13485 standards, as these are crucial for the role. Be prepared to discuss how you've applied these standards in your previous roles and how they can benefit ReAgent.
✨Showcase Your Problem-Solving Skills
Think of specific examples where you've tackled quality issues or non-conformances. Highlight your approach to investigations and how you implemented corrective actions to improve processes.
✨Demonstrate Team Collaboration
Since the role involves working across various departments, be ready to share experiences where you've successfully collaborated with different teams. Emphasise your communication skills and how you drive improvements together.
✨Prepare Questions About Continuous Improvement
Show your interest in the company's commitment to quality by preparing insightful questions about their continuous improvement initiatives. This demonstrates your proactive attitude and genuine interest in contributing to ReAgent's success.