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For Companies At a Glance
- Tasks: Deliver exceptional customer service and maximise sales opportunities in a friendly team.
- Company: Join a forward-thinking self-storage business with a focus on growth and development.
- Benefits: Enjoy 20 days holiday, health care cash plan, and employee recognition rewards.
- Why this job: Kickstart your career with real opportunities for progression and personal celebrations.
- Qualifications: Retail and customer service experience required; must have a driving licence and own transport.
- Other info: Flexible part-time hours with potential to fast-track to Store Manager.
The predicted salary is between 15047 - 15047 £ per year.
About the role
Would you like a varied role where you can use your personality to deliver great customer service, utilise your administration/organisational skills and maximise every sales opportunity? If so, why not kick start your career by joining an expanding business where there are real opportunities to progress. Working in a small friendly team, you will provide a first-class service to customers over the phone and in store, gaining a good understanding of the customer's requirements by asking the right questions and providing them with the right solution and products. You will also use your skills to maximise the sales opportunity to upsell relevant add-ons. The role involves customer service, sales, administration, and more practical tasks, such as lock checks and ensuring all our units are clean and ready to rent.
Essential Skills
- You must have an understanding of great customer service and enjoy interacting with the customer
- You must be confident and able to suggest add-on products
- Have accurate administration / computer skills
- Be a team player
- A driving licence and own transport are essential for this role to cover other local stores as required
Benefits:
- 20 days holiday plus bank holidays (pro rata for part time workers)
- Increased holiday entitlement for long service
- Birthday off – paid leave to celebrate in style
- Ability to purchase additional holidays
- Health care cash plan (after 3 months service)
- Enhanced maternity & paternity pay (after 24 month's service)
- Contributory pension plan
- Customer Service Rewards
- Employee Recognition Award Scheme
- Personal Celebrations
- Long service awards
As part of our expansion programme, we want to promote from within, so there is the opportunity to join our fast-track programme and become one of our Store Managers in the future. Working 7.5 hours per day, 3 days per week, Monday to Saturday (on a rota basis). Flexibility is required regarding working days with the ability to cover for holidays/sickness as required. No Sundays or Bank Holidays.
Part-time total hours: 22.5 per week
Pay: £25,077 full time (pro-rata £15,047 per annum)
About the Company
We are a forward-thinking business who offer a range of affordable self-storage solutions to suit all requirements, whether that is for the home or for business. All our stores are modern, clean, and bright, and our people are an important part of what makes us good at what we do. We are looking for people who are passionate about great customer service and want to shape and develop their career – if this sounds like you, then we would love to hear from you.
Experience:
- Retail sales: 1 year (required)
- Customer service: 1 year (required)
Licence/Certification:
- Driving Licence & own transport
Work Location: In person
Store Coordinator - 22.5 hrs per week (3 days per week) in Milton Keynes employer: Ready Steady Store
Contact Detail:
Ready Steady Store Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Coordinator - 22.5 hrs per week (3 days per week) in Milton Keynes
✨Tip Number 1
Get to know the company before your interview! Research their values, mission, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you would handle different customer interactions. Being able to showcase your personality and problem-solving skills will set you apart.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. This can give you insider info about the company culture and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our expanding business and ready to kickstart your career with us.
We think you need these skills to ace Store Coordinator - 22.5 hrs per week (3 days per week) in Milton Keynes
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When writing your application, let your personality shine through. Share your passion for customer service and how you enjoy interacting with people. This role is all about connecting with customers, so make sure we can feel that enthusiasm in your words.
Highlight Relevant Experience: Make sure to mention any previous experience in retail sales or customer service. We love seeing how you've maximised sales opportunities in the past, so don’t hold back on those examples! Tailor your application to show us why you're the perfect fit for this role.
Be Organised and Clear: Your application should be as organised as you are! Use clear headings and bullet points where necessary to make it easy for us to read. Remember, accurate administration skills are essential for this role, so show us you can communicate effectively right from the start.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and what we stand for!
How to prepare for a job interview at Ready Steady Store
✨Know Your Customer Service Basics
Before the interview, brush up on your customer service skills. Think of examples where you've gone above and beyond for a customer. This role is all about delivering great service, so be ready to share how you can make customers feel valued.
✨Show Off Your Sales Skills
Prepare to discuss your experience with upselling and suggestive selling. Think of specific instances where you successfully recommended add-ons or products that enhanced a customer's experience. This will show that you understand the importance of maximising sales opportunities.
✨Demonstrate Team Spirit
Since you'll be working in a small team, it's crucial to highlight your teamwork skills. Share examples of how you've collaborated with colleagues in the past to achieve common goals. This will help the interviewer see that you're a good fit for their friendly environment.
✨Be Ready for Practical Questions
Expect some practical questions related to the role, like how you'd handle lock checks or keep the store clean. Think through these tasks beforehand so you can confidently explain your approach. Showing that you're organised and proactive will set you apart.