At a Glance
- Tasks: Provide top-notch client services and manage corporate transactions efficiently.
- Company: Join a dynamic team focused on client satisfaction and professional growth.
- Benefits: Full-time hours, competitive salary, and opportunities for career advancement.
- Other info: Work in a supportive environment with training provided for proprietary applications.
- Why this job: Make a real difference for legal professionals while honing your customer service skills.
- Qualifications: Strong communication skills and a knack for multitasking are essential.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for an experienced Client Service Specialist to provide excellent corporate and UCC transactional services for a clientele of legal professionals and direct-entity clients. Primary objectives include managing a dynamic workflow in an efficient manner, increasing client satisfaction and meeting company and client expectations. The ideal candidate is skilled in corporate and UCC transactions. They should also have a strong customer-service orientation and will be results-driven and focused.
Responsibilities
- Processing orders, resolving issues and handling requests in corporate and UCC transactions
- Daily and direct contact with client base via phone and/or e-mail
- Ability to respond promptly, professionally and courteously to client questions and concerns
- Maintaining a high standard of quality while consistently meeting tight deadlines
- Assisting clients with use of proprietary applications (training provided)
- Consulting with clients on the process of working with state and local public offices
- Working with public offices and commercial agents on the client's behalf in a professional and articulate manner
- Reviewing legal documentation – attention to detail is essential as is previous exposure to sensitive/confidential/legal documents
- Additional duties may be assigned as per the departmental/organizational needs of the company
Requirements
- Ability to multi-task effectively
- Excellent customer service skills
- Proficient in Microsoft Office programs
- Team player
- Exceptional written and verbal communication
- Bachelor’s degree or equivalent education/experience
- Prior industry knowledge and customer service experience is preferred
Additional Information
Job Type: Full-time; M-F; Hours: 9 AM to 5 PM
Client Service Specialist in Dover employer: Ready 4 Work
As a Client Service Specialist at our company, you will thrive in a supportive and dynamic work environment that prioritises employee growth and satisfaction. We offer comprehensive training, a strong emphasis on teamwork, and opportunities for professional development, all while serving a diverse clientele of legal professionals. Located in a vibrant area, our workplace fosters a culture of excellence and innovation, making it an ideal setting for those seeking meaningful and rewarding employment.
