At a Glance
- Tasks: Assist customers with banking needs and provide excellent service.
- Company: Join Reading Cooperative Bank, dedicated to serving local communities.
- Benefits: Enjoy training, career development, health insurance, and paid time off.
- Why this job: Grow your retail banking knowledge while making a positive impact on customers' lives.
- Qualifications: High school diploma required; college degree and bilingual skills preferred.
- Other info: Entry-level full-time position in finance and sales.
The predicted salary is between 36000 - 60000 £ per year.
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Get AI-powered advice on this job and more exclusive features.
- Are you looking to expand your retail banking knowledge and advance your career?
- Do you love developing strong relationships with customers and helping them find the best financial solutions and services to meet their needs?
- Do you want to work for an organization that has a strong commitment to the local communities it serves?
Who We Want
- Are you looking to expand your retail banking knowledge and advance your career?
- Do you love developing strong relationships with customers and helping them find the best financial solutions and services to meet their needs?
- Do you want to work for an organization that has a strong commitment to the local communities it serves?
If you answered yes, we are looking for you to join our retail banking team at Reading Cooperative Bank! We are looking to add a Banking Specialist to assist our customers.
What You Need
- Excellent Customer Service skills
- High School diploma with College degree preferred
- Bilingual preferred
What You’ll Do
- Deliver a satisfying customer experience by fulfilling service requests and providing efficient and accurate transaction processing
- Present features and benefits of products and services to customers with differing needs
- Open new deposit accounts and verify process changes to existing accounts using knowledge of sales, products, benefits, account ownership forms and RCB procedures
What You Get
- Training and Career Development
- Health Insurance
- Paid time off
Reading Cooperative Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Finance and Sales
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Industries
Banking
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Banking Specialist employer: Reading Cooperative Bank
Contact Detail:
Reading Cooperative Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Banking Specialist
✨Tip Number 1
Familiarise yourself with the products and services offered by Reading Cooperative Bank. Understanding their offerings will help you engage with customers more effectively and demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight your customer service experience in conversations or networking events. Building rapport with potential colleagues or managers can give you an edge, as they may remember your enthusiasm and interpersonal skills.
✨Tip Number 3
Research the local community initiatives that Reading Cooperative Bank is involved in. Showing genuine interest in their commitment to the community can set you apart and align your values with theirs.
✨Tip Number 4
If you're bilingual, make sure to mention this in any discussions or interviews. Being able to communicate with a diverse customer base is a valuable asset in retail banking and can significantly enhance your candidacy.
We think you need these skills to ace Banking Specialist
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Banking Specialist at Reading Cooperative Bank. Familiarise yourself with their customer service expectations and the importance of building relationships with clients.
Tailor Your CV: Highlight your relevant experience in retail banking and customer service. If you have a college degree or bilingual skills, make sure these are prominently featured as they are preferred qualifications for this role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping customers and your commitment to community service. Use specific examples from your past experiences to demonstrate how you can meet the needs of the bank's clientele.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the banking industry.
How to prepare for a job interview at Reading Cooperative Bank
✨Showcase Your Customer Service Skills
As a Banking Specialist, excellent customer service is key. Be prepared to share examples of how you've successfully handled customer inquiries or resolved issues in the past. This will demonstrate your ability to create a satisfying customer experience.
✨Understand the Products and Services
Familiarise yourself with the banking products and services offered by Reading Cooperative Bank. During the interview, be ready to discuss how you would present these features and benefits to customers with varying needs.
✨Highlight Your Community Commitment
Reading Cooperative Bank values its commitment to local communities. Share any experiences or initiatives where you've contributed to community service or engagement, as this aligns with the bank's mission.
✨Prepare for Bilingual Opportunities
If you're bilingual, make sure to mention this during your interview. Being able to communicate with a diverse customer base can be a significant advantage in retail banking, so highlight your language skills and any relevant experiences.