At a Glance
- Tasks: Lead the design and development of innovative digital services for Reading residents.
- Company: Join Reading Borough Council, a forward-thinking employer committed to diversity and inclusion.
- Benefits: Enjoy generous holiday, flexible working, and a supportive environment for career growth.
- Other info: Collaborative culture with opportunities for innovation and continuous improvement.
- Why this job: Make a real impact by transforming business needs into user-friendly digital solutions.
- Qualifications: Strong Python skills and experience with CRM platforms like Salesforce are essential.
The predicted salary is between 55000 - 65000 £ per year.
The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
We are looking for an experienced and innovative Senior Developer to play a key role in designing, building and improving the digital services that support residents, businesses and communities across Reading.
Working within our Digital, Technology and Change team, you'll be responsible for transforming business requirements into high-quality digital products and services within our CRM environment.
The role will be involved in the Council’s Case and Customer management (CCM) project, Arcus Global platform built on Salesforce.
CCM is an exciting and transformational project for the Council ensuring our teams have the technology they need to provide excellent services to Reading residents.
You'll lead software development activities, champion best‑practice and help drive innovation through automation, integration and modern development approaches.
We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success.
Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities.
About the role
This is a hands‑on technical role requiring expertise in software development, system integration and digital service delivery.
You'll work closely with multidisciplinary teams, stakeholders and suppliers to create solutions that are user‑focused, accessible and secure.
- Lead the design, development and delivery of digital products and services.
- Develop and maintain customer‑facing applications and integrations across multiple platforms.
- Work with CRM technologies, including our Customer Contact Management (CCM) platform, to deliver integrated digital services.
- Translate user research and business requirements into effective digital solutions.
- Design and develop APIs, integrations and automated workflows.
- Support continuous improvement through agile delivery, iterative development and continuous release practices.
- Produce detailed technical designs, specifications and documentation.
- Ensure solutions comply with security, accessibility and development standards.
- Lead testing activities, including unit, integration and functional testing.
- Mentor colleagues, promote good development practices and help establish technical standards.
- Explore and implement automation and robotic process solutions to improve efficiency.
- Collaborate with internal services and external suppliers to improve systems and digital capabilities.
About you
We're looking for a talented developer who combines strong technical expertise with a passion for creating user‑focused digital services.
You'll be comfortable working in agile environments, collaborating with a range of stakeholders and leading the delivery of high‑quality solutions that make a real difference to customers.
You'll bring experience across modern software development practices and be confident working with cloud technologies, integrations and digital platforms.
Just as importantly, you'll be someone who enjoys solving complex problems, sharing knowledge and driving continuous improvement.
You’ll have
- Experience developing and delivering digital products in agile teams.
- Strong Python development skills, with experience using frameworks such as Flask, Django or Fast API.
- Experience working with APIs, integrations, CRM platforms and cloud technologies.
- Experience using source control and continuous delivery tools.
- The ability to translate business and user needs into effective digital solutions.
- Excellent communication and stakeholder management skills.
- Experience with Salesforce service cloud.
Previousexperience in Arcus Global products or Salesforce is desirable for this role.
Above all, you'll be passionate about delivering accessible, high‑quality services, supporting colleagues and embracing new technologies that improve the way we work.
Our offer
We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across.
Innovation and ambition is strongly encouraged, and you'll get a great feel for that working in our friendly and collaborative environment.
A competitive salary alongside a range of benefits including
- Generous holiday entitlement – 25 days holiday each year plus bank holidays – rising to 30 days after 5 years’ service and 33 days after 10 years’ service, with the option to buy additional leave.
- A wide range of flexible working opportunities.
- Modern working environment at the Civic Offices in the heart of Reading.
- Life Assurance – three times your annual salary (for members of the LGPS).
- On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted.
- Season Ticket Loan – a loan to help with the cost of your rail or bus journey, to and from work.
- Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax.
- #J-18808-Ljbffr
