At a Glance
- Tasks: Lead client charging, income recovery, and direct payment monitoring for social care finance.
- Company: Reading Borough Council, committed to high-quality customer service.
- Benefits: Hybrid working, supportive environment, and opportunities for service improvement.
- Other info: Join a dynamic team focused on Care Act compliance and customer satisfaction.
- Why this job: Make a real difference in social care finance while leading a dedicated team.
- Qualifications: Experience in finance management and strong leadership skills.
The predicted salary is between 40000 - 50000 £ per year.
Reading Borough Council is seeking a Charging, Recovery and Monitoring Manager in the Client Finances Team.
You will lead three functions: client charging, income recovery and direct payment monitoring, ensuring accurate billing and robust debt management.
You’ll manage a team delivering high‑quality, customer‑facing services, with focus on Care Act compliance and social care finance.
The role offers hybrid working, a supportive environment and opportunities to shape service improvement.
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We think you need these skills to ace Hybrid Senior Manager, Charging, Recovery & Direct Payments in Reading
Leadership Skills
Client Charging Management
Income Recovery
Direct Payment Monitoring
Billing Accuracy
Debt Management
Customer Service Skills
