At a Glance
- Tasks: Help residents manage housing debts and prevent homelessness through support and negotiation.
- Company: Join Reading Borough Council's dedicated Tenant Services team.
- Benefits: Generous holiday entitlement, supportive environment, and career growth opportunities.
- Other info: Be part of a team that values collaboration and community support.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Strong communication and negotiation skills with a proactive customer service attitude.
The predicted salary is between 30000 - 40000 £ per year.
READING BOROUGH COUNCIL is seeking a Housing Debtor Income Recovery Officer to join the Tenant Services team in Reading. This role focuses on managing debts related to housing and providing support to residents to prevent homelessness. The position involves recovery of debts, negotiation of repayment plans, and collaboration with various teams.
Ideal candidates will possess strong communication and negotiation skills, and a proactive attitude towards customer service. A supportive environment for career growth and a variety of benefits, including generous holiday entitlement, are offered.
Housing Income Recovery Advisor | Debt Solutions in Reading employer: Reading Borough Council
Reading Borough Council is an excellent employer, offering a supportive work culture that prioritises employee growth and development within the Tenant Services team. With a focus on meaningful work that directly impacts the community, employees benefit from generous holiday entitlement and a collaborative environment that fosters strong communication and negotiation skills.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Income Recovery Advisor | Debt Solutions in Reading
✨Tip Number 1
Network like a pro! Reach out to people in the housing and debt recovery sectors. Attend local events or join online forums where you can connect with professionals. You never know who might have a lead on a job or offer some valuable advice.
✨Tip Number 2
Practice your negotiation skills! Since this role involves managing debts and negotiating repayment plans, consider role-playing scenarios with friends or family. This will help you feel more confident when discussing sensitive topics with potential employers.
✨Tip Number 3
Show off your customer service skills! Prepare examples of how you've helped others in previous roles. Whether it’s resolving conflicts or providing support, having real-life stories ready will demonstrate your proactive attitude and make you stand out.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that Housing Income Recovery Advisor role. Plus, applying directly shows your enthusiasm for the position and gives you a better chance of getting noticed.
We think you need these skills to ace Housing Income Recovery Advisor | Debt Solutions in Reading
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in debt recovery and customer service. We want to see how your skills align with the role of a Housing Income Recovery Advisor, so don’t be shy about showcasing your negotiation prowess!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping residents and preventing homelessness. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Your Communication Skills:Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at Reading Borough Council
✨Know Your Stuff
Before the interview, make sure you understand the role of a Housing Income Recovery Advisor. Familiarise yourself with debt recovery processes and the importance of preventing homelessness. This will show that you're genuinely interested in the position and ready to contribute.
✨Show Off Your Communication Skills
Since strong communication is key for this role, prepare examples of how you've effectively communicated in past situations. Think about times when you negotiated repayment plans or resolved conflicts. Practising these scenarios can help you articulate your skills during the interview.
✨Be Proactive in Your Approach
Demonstrate your proactive attitude by discussing how you've taken initiative in previous roles. Whether it’s finding solutions for clients or improving processes, showing that you’re someone who takes charge will resonate well with the interviewers.
✨Ask Thoughtful Questions
Prepare some insightful questions about the Tenant Services team and their approach to debt recovery. This not only shows your interest in the role but also gives you a chance to assess if the environment aligns with your career goals. It’s a win-win!
