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- Tasks: Support Homeless Prevention Officers with customer service and case administration.
- Company: Local government council in Reading dedicated to community support.
- Benefits: Valuable training, team-focused environment, and hands-on experience in housing legislation.
- Why this job: Make a real difference in people's lives while gaining essential skills.
- Qualifications: Motivated and compassionate individuals with GCSEs in Maths and English.
- Other info: Great opportunity for personal growth and career development.
The predicted salary is between 800 - 1120 £ per month.
A local government council in Reading is seeking a Housing Advice Apprentice to support Homeless Prevention Officers. This role involves customer service, case administration, and maintaining housing records.
Ideal candidates should be motivated, compassionate, and have GCSEs in Maths and English. The position offers valuable training and the opportunity to learn about housing legislation while working in a team-focused environment.
Housing Advice Apprentice - Frontline Support in Reading employer: Reading Borough Council
Contact Detail:
Reading Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Advice Apprentice - Frontline Support in Reading
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those working in local councils. A friendly chat can lead to insider info about job openings and even recommendations.
✨Tip Number 2
Prepare for interviews by brushing up on housing legislation and the role of Homeless Prevention Officers. We want you to feel confident and ready to show off your knowledge and passion for helping others.
✨Tip Number 3
Practice your customer service skills! Role-play with friends or family to handle different scenarios you might face in the role. This will help you shine during interviews and show that you're ready for frontline support.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Housing Advice Apprentice - Frontline Support in Reading
Some tips for your application 🫡
Show Your Passion for Helping Others: When writing your application, let us know why you're motivated to support people in need. Share any experiences or interests that highlight your compassion and commitment to making a difference in the community.
Highlight Relevant Skills: Make sure to mention any customer service experience you have, even if it's informal. We want to see how you can connect with people and handle cases effectively, so don’t hold back on showcasing your skills!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your thoughts well. This will help us understand your qualifications and enthusiasm without getting lost in too much detail.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Reading Borough Council
✨Know Your Stuff
Familiarise yourself with housing legislation and the role of Homeless Prevention Officers. This will show your genuine interest in the position and help you answer questions confidently.
✨Showcase Your Compassion
As this role involves customer service, be prepared to discuss situations where you've demonstrated empathy and support. Share specific examples that highlight your ability to connect with people in challenging circumstances.
✨Be Organised
Since case administration is a key part of the job, bring along any relevant documents or notes that showcase your organisational skills. This could include examples of how you've managed tasks or maintained records in previous roles or studies.
✨Ask Thoughtful Questions
Prepare a few questions about the team dynamics or training opportunities. This not only shows your enthusiasm for the role but also helps you gauge if the environment is the right fit for you.
