At a Glance
- Tasks: Welcome audiences, assist performers, and ensure a memorable experience at live events.
- Company: Join The Hexagon, a vibrant venue hosting Reading's biggest live events.
- Benefits: Flexible hours, gain experience in hospitality and customer service.
- Other info: Ideal for students seeking casual work with a dynamic atmosphere.
- Why this job: Be part of an enthusiastic team and enjoy the excitement of live performances.
- Qualifications: Great communication skills and a passion for working with people.
The predicted salary is between 11.7 - 14.3 £ per hour.
The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
Do you enjoy working with people, thrive in a fast-paced environment and want to be part of the team behind some of Reading's biggest live events?
We're looking for enthusiastic and reliable Casual House Attendants to join our Front of House team at The Hexagon. This is a varied and rewarding role where no two shifts are the same. One day you could be welcoming audiences to a sold-out show, the next supporting visiting performers backstage or helping prepare the venue for a major event.
We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities.
About the role:
The Hexagon Theatre hosts busy events that attract a diverse range of audience members who enjoy excellent customer service - all delivered by a team of dedicated and enthusiastic individuals.
As a Casual House Attendant, you'll play a key role in ensuring our customers enjoy a safe, welcoming and memorable experience. You'll be the face of The Hexagon, providing exceptional customer service while supporting the smooth operation of the venue.
To find out more about The Hexagon please visit: https://whatsonreading.com
As a member of the House Attendant Team, you will:
- Welcoming customers and assisting with enquiries.
- Directing visitors to their seats and supporting access requirements.
- Selling programmes, merchandise and refreshments.
- Scanning tickets and assisting with audience admissions.
- Supporting visiting theatre companies, performers and touring productions.
- Assisting with venue set-up, seating changes and event preparation.
- Monitoring audience safety and reporting any concerns.
- Helping manage queues, crowd flow and customer behaviour.
- Carrying out basic maintenance tasks and reporting any faults or hazards
- Assisting with deliveries, stock handling, and general venue operations
What we’re looking for:
- Enjoy working with members of the public.
- Remain calm and professional in busy environments.
- Are confident communicating with a wide range of people.
- Can work as part of a team and use their initiative.
- Are flexible and willing to adapt to changing situations.
- Are physically able to move seating and equipment when required.
This role offers flexible casual hours and is ideal for those looking to gain experience in hospitality, events and customer service. Shifts are available across evenings, weekends, Bank Holidays and event days.
About you:
A rota system offers shifts when there are events, and you must tell us in advance of any shifts you would not be available for. Most shifts will commence at around 4.00pm and last approximately 5-6 hours.
On weekends there can be matinee performances that start earlier. Some weekend work is required but you will not be expected to work them all.
If you are looking for a social role within an enjoyable and hardworking team, have an eye for detail and the confidence to match this could be the job for you!
Closing Date: Sunday 9 th August 2026
Interview Dates: Week commencing 24 th August 2026
Interview Process: 30 minute interview at The Hexagon Theatre
Casual House Attendant - The Hexagon in Reading employer: Reading Borough Council
Whitley Park Primary and Nursery School is an excellent employer, offering a vibrant and inclusive community where educators can thrive. With a strong commitment to professional development and a supportive work culture, teachers are encouraged to make a meaningful impact on students' lives while enjoying a collaborative environment with dedicated colleagues. Located in a welcoming area, this school prioritises the welfare of its staff and students, making it an ideal place for passionate educators to grow and succeed.
StudySmarter Expert Advice🤫
We think this is how you could land Casual House Attendant - The Hexagon in Reading
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Reading Borough Council and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Reading Borough Council that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Reading Borough Council.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Reading Borough Council get a sense of who you are beyond your experience!
How to prepare for a job interview at Reading Borough Council
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Reading Borough Council and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
