At a Glance
- Tasks: Serve drinks, prepare food, and create memorable experiences for event-goers.
- Company: Join the vibrant team at The Hexagon Theatre.
- Benefits: Flexible hours, training provided, and a fun work environment.
- Other info: Ideal for those seeking casual work in a dynamic, social setting.
- Why this job: Be part of exciting events and meet diverse audiences while honing your hospitality skills.
- Qualifications: Customer-focused attitude and willingness to learn; experience is a plus but not essential.
The predicted salary is between 12.6 - 15.4 £ per hour.
Casual Hospitality Assistant - The Hexagon
The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
Are you friendly, energetic and passionate about delivering excellent customer service?
Join the team at The Hexagon and help create memorable experiences for thousands of visitors attending shows, concerts and events throughout the year.
As a Casual Hospitality Assistant, you'll be at the heart of our customer experience, working across our bars, cafés and hospitality areas.
Whether you're serving drinks, preparing food, assisting with merchandise sales or supporting VIP and backstage hospitality, you'll play an important role in ensuring every customer receives outstanding service.
We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success.
Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities.
About the role
The Hexagon Theatre hosts busy events that attract a diverse range of audience members who enjoy excellent customer service, as well as freshly prepared, homemade food, and great quality drinks - all delivered by a team of dedicated and enthusiastic individuals.
We are looking to add a few new members to our friendly and supportive team and would welcome anyone from a hospitality or catering background, with a passion for theatre, or hosting audiences at live events.
To find out more about The Hexagon please visit
https://whatsonreading. com
As a member of the Hospitality Team, you will
- Preparing and serving hot and cold drinks, food and merchandise.
- Assisting with the setup and replenishment of bars and food service areas.
- Providing friendly, professional customer service in a busy event environment.
- Supporting corporate hospitality events, backstage catering and special functions.
- Working as part of a wider team across Reading Arts venues when required.
- Be comfortable and confident working in a fast paced and highly dynamic environment that serves and sells alcohol.
- Maintain hospitality areas; keeping them clean, tidy and compliant with food safety standards.
- Handling cash and taking card payments using our touchscreen till system (full training provided) and process orders placed online.
What we’re looking for
- A positive, customer-focused attitude.
- Confidence working with members of the public.
- Ability to work efficiently in a fast-paced environment.
- Strong teamwork skills and willingness to learn.
- Basic literacy and numeracy skills.
- Previous bar, catering or hospitality experience is desirable, but not essential as full training will be provided. Minimum age 18 to be able to operate equipment.
This role offers flexible casual hours and is ideal for those looking to gain experience in hospitality, events and customer service.
Shifts are available across evenings, weekends, Bank Holidays and event days.
About you: A rota system offers shifts when there are events, and you must tell us in advance of any shifts you would not be available for.
Most shifts will commence at around 6.00pm and last approximately 3-4 hours.
On weekends there can be matinee performances that start earlier. Some weekend work is required but you will not be expected to work them all.
If you are looking for a social role within an enjoyable and hardworking team, have an eye for detail and the confidence to match this could be the job for you!
- Interview Dates: Week commencing 24 th August 2026
- Interview Process: 30 minute interview at The Hexagon Theatr
- #J-18808-Ljbffr
Casual Hospitality Assistant - The Hexagon in Reading employer: Reading Borough Council
Whitley Park Primary and Nursery School is an excellent employer, offering a vibrant and inclusive community where educators can thrive. With a strong commitment to professional development and a supportive work culture, teachers are encouraged to make a meaningful impact on students' lives while enjoying a collaborative environment with dedicated colleagues. Located in a welcoming area, this school prioritises the welfare of its staff and students, making it an ideal place for passionate educators to grow and succeed.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Hospitality Assistant - The Hexagon in Reading
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Reading Borough Council and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Casual Hospitality Assistant - The Hexagon in Reading
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Reading Borough Council that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Reading Borough Council.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Reading Borough Council get a sense of who you are beyond your experience!
How to prepare for a job interview at Reading Borough Council
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Reading Borough Council and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
