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- Tasks: Lead housing services, ensuring high-quality tenant experiences and effective community management.
- Company: Dynamic council focused on building homes and strong communities in Reading.
- Benefits: Competitive salary, impactful role, and the chance to shape community living.
- Why this job: Make a real difference in people's lives while enhancing community trust and safety.
- Qualifications: Senior experience in housing or community settings with strong leadership skills.
- Other info: Opportunity for significant career growth and influence in a vibrant environment.
The predicted salary is between 36000 - 60000 £ per year.
There’s a lot going on in Reading. An ambitious programme of new council homes is already underway. But it’s not just about building new homes. We’re building communities, greater capacity in the system, durable strategic partnerships and most importantly, trust with our residents. And for those who can provide leadership across such a vibrant and varied portfolio, we’re a place where reputations are built.
With housing stock of around 7,000 properties, our Housing Landlord Services is a highly visible, customer facing function that is vital to ensuring our communities are safe, well-managed, and that our tenants can be proud of where they live.
This role’s remit includes Housing Management, Repairs & Property Services and Quality Assurance and will have overall responsibility for our tenants’ experience. As Director, you will ensure we deliver a timely and high-quality service that achieves value for money through a ‘right first time’ approach.
A planned approach to asset management and maintenance will be key in achieving our decent homes targets and in creating attractive, safe and well‑maintained public realm spaces that residents can be proud of.
Tenant participation will be front and centre of your approach – creating an environment where our customers’ voice and priorities inform and direct how we allocate our resources, ensuring we focus on what matters most to them.
Our in‑house delivery model means that highly effective leadership and performance management skills will be vital to success in the role. The ability to engage with the workforce and affect change is essential as we adapt our approach to the new regulatory environment, with an ever-sharper focus on compliance.
It’s a role that comes with considerable political attention, and the ability to advise and assure at all levels, while carefully managing operational expectations and retaining a focus on agreed strategic priorities will be key.
We expect that you will already be operating in a senior role in a relevant housing or community setting and have a proven ability to manage resources effectively within a regulated housing environment.
Committed to delivering a first‑class tenant experience, you will be resilient and tenacious in pursuit of continuous improvement, building on the good practice already in place and the expertise of a very capable team.
To find out more or contact Steve Guest at Solace in Business for a confidential discussion. Closing date: 9th March.
Director for Housing Landlord Services in London employer: Reading Borough Council
Contact Detail:
Reading Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director for Housing Landlord Services in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the housing sector. Attend local events, join relevant groups on social media, and don’t be shy about reaching out to current employees at the council. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the council’s recent projects and initiatives. Show that you’re not just interested in the role but also passionate about the community and its needs. Bring your ideas on how to enhance tenant participation and improve services – they’ll love your proactive approach!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the details you need about the role and the council’s vision. Don’t miss out on this chance to make a real impact in Reading!
We think you need these skills to ace Director for Housing Landlord Services in London
Some tips for your application 🫡
Show Your Passion for Community Building: When writing your application, let us see your enthusiasm for creating vibrant communities. Share examples of how you've engaged with residents or improved tenant experiences in previous roles. We want to know what drives you!
Highlight Your Leadership Skills: This role is all about effective leadership, so make sure to showcase your experience in managing teams and driving performance. Use specific examples that demonstrate your ability to lead through change and adapt to new challenges.
Focus on Tenant Participation: We’re keen on hearing how you’ve prioritised tenant voices in your past work. Include any initiatives you've led that involved tenant engagement or feedback, as this will show us you understand the importance of their input in shaping services.
Tailor Your Application to Us: Make your application stand out by tailoring it specifically to our needs. Use the job description as a guide and ensure you address how your skills and experiences align with our goals. And remember, apply through our website for the best chance!
How to prepare for a job interview at Reading Borough Council
✨Know Your Stuff
Make sure you’re well-versed in the current housing landscape, especially in Reading. Familiarise yourself with the council's ambitious programme and how it impacts community building. This will show your genuine interest and understanding of the role.
✨Showcase Leadership Skills
Prepare examples that highlight your leadership experience, particularly in managing teams and driving performance in a housing or community setting. Be ready to discuss how you've successfully engaged with staff and tenants to improve services.
✨Emphasise Tenant Participation
Since tenant participation is crucial, think about how you’ve previously involved residents in decision-making processes. Share specific strategies you’ve used to ensure their voices are heard and how this has improved service delivery.
✨Be Ready for Political Questions
Given the political attention surrounding this role, prepare for questions on how you would navigate operational expectations while maintaining strategic priorities. Think about past experiences where you’ve had to balance these aspects effectively.