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- Tasks: Lead housing services, ensuring high-quality tenant experiences and effective community management.
- Company: Dynamic council in Reading focused on building homes and communities.
- Benefits: Competitive salary, impactful work, and the chance to shape community living.
- Why this job: Make a real difference in residents' lives while leading a passionate team.
- Qualifications: Senior experience in housing or community settings with strong leadership skills.
- Other info: Opportunity for significant career growth and influence in a vibrant environment.
The predicted salary is between 36000 - 60000 £ per year.
There’s a lot going on in Reading. An ambitious programme of new council homes is already underway. But it’s not just about building new homes. We’re building communities, greater capacity in the system, durable strategic partnerships and most importantly, trust with our residents.
With housing stock of around 7,000 properties, our Housing Landlord Services is a highly visible, customer facing function that is vital to ensuring our communities are safe, well-managed, and that our tenants can be proud of where they live. This role’s remit includes Housing Management, Repairs & Property Services and Quality Assurance and will have overall responsibility for our tenants’ experience.
As Director, you will ensure we deliver a timely and high-quality service that achieves value for money through a ‘right first time’ approach. A planned approach to asset management and maintenance will be key in achieving our decent homes targets and in creating attractive, safe and well‑maintained public realm spaces that residents can be proud of.
Tenant participation will be front and centre of your approach – creating an environment where our customers’ voice and priorities inform and direct how we allocate our resources, ensuring we focus on what matters most to them.
Our in‑house delivery model means that highly effective leadership and performance management skills will be vital to success in the role. The ability to engage with the workforce and affect change is essential as we adapt our approach to the new regulatory environment, with an ever-sharper focus on compliance.
It’s a role that comes with considerable political attention, and the ability to advise and assure at all levels, while carefully managing operational expectations and retaining a focus on agreed strategic priorities will be key.
We expect that you will already be operating in a senior role in a relevant housing or community setting and have a proven ability to manage resources effectively within a regulated housing environment. Committed to delivering a first‑class tenant experience, you will be resilient and tenacious in pursuit of continuous improvement, building on the good practice already in place and the expertise of a very capable team.
Closing date: 9th March.
Director for Housing Landlord Services employer: Reading Borough Council
Contact Detail:
Reading Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director for Housing Landlord Services
✨Tip Number 1
Network like a pro! Get out there and connect with people in the housing sector. Attend local events, join relevant online forums, and don’t be shy about reaching out to professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show your passion for community building! When you get the chance to chat with potential employers, make sure to highlight your commitment to creating safe and well-managed communities. Share examples of how you've engaged with tenants or improved services in previous roles to demonstrate your fit for the Director position.
✨Tip Number 3
Prepare for interviews by researching the council's current projects and challenges. Knowing what’s happening in Reading will help you tailor your responses and show that you’re genuinely interested in making a difference. Plus, it’ll give you some great talking points to impress the interview panel!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us. So, hit that 'Apply Now' link and let’s get the ball rolling on your journey to becoming our next Director for Housing Landlord Services!
We think you need these skills to ace Director for Housing Landlord Services
Some tips for your application 🫡
Show Your Passion for Community Building: When writing your application, let your enthusiasm for building communities shine through. We want to see how you can contribute to creating safe and well-managed spaces that residents can be proud of.
Highlight Your Leadership Skills: Make sure to emphasise your leadership experience in housing or community settings. We’re looking for someone who can engage with the workforce and drive change, so share examples of how you've successfully managed teams and resources.
Focus on Tenant Experience: Your application should reflect a strong commitment to delivering a first-class tenant experience. Talk about how you’ve previously involved tenants in decision-making processes and how you plan to keep their voices at the forefront of your approach.
Tailor Your Application to Us: Don’t forget to tailor your application specifically to our needs at StudySmarter. Use the job description as a guide to align your skills and experiences with what we’re looking for. And remember, apply through our website for the best chance!
How to prepare for a job interview at Reading Borough Council
✨Know Your Community
Before the interview, take some time to research Reading and its housing landscape. Understand the current challenges and opportunities within the community. This will help you demonstrate your commitment to building trust with residents and your ability to lead in a customer-focused environment.
✨Showcase Leadership Skills
Prepare examples of how you've successfully led teams in previous roles, especially in housing or community settings. Highlight your experience in performance management and how you've engaged with staff to drive change. This will show that you have the necessary skills to manage resources effectively and adapt to new regulatory environments.
✨Emphasise Tenant Participation
Be ready to discuss your approach to tenant participation and how you’ve previously involved customers in decision-making processes. Share specific strategies you've implemented to ensure their voices are heard and priorities are addressed. This will align with the role's focus on creating an environment centred around tenant needs.
✨Prepare for Political Sensitivity
Given the political attention surrounding this role, think about how you would navigate complex stakeholder relationships. Prepare to discuss how you've managed operational expectations while maintaining strategic priorities in past positions. This will demonstrate your ability to advise at all levels and handle sensitive situations effectively.