Read Motor Group is a family-run business, established in 2010 in Grimsby, driven by a commitment to customer care.
We’re committed to developing our employees, which is why we invest heavily in training across all our sites, we proudly have a team of fully-qualified technicians delivering a trusted service our customers can rely on.
At Read Motor Group, every member of the team plays a essential role in shaping the customers experience and we have a fantastic opportunity for an Aftersales Advisor to join our established Aftersales department at Read Hyundai in Boston.
Responsibilities and Duties
- Checking customers in/out.
- Upselling any VHC work reported and Service Plans
- Calling parts customers and booking in any customers.
- Ensuring customers are kept up to date.
- Explain and educate customers on the follow-up process to encourage response levels.
- Confident use of parts looking up and pricing.
- Good understanding of the parts department as a whole to assist aftersales department
- Preparation of next days jobs ensuring all parts in stock and pre-picked/recalls checked/service plan quotes etc.
- Ensuring all card and cash payments are taken correctly and cash handling procedure followed.
- Checking all courtesy vehicles are on site are clean, fuelled and easily accessible ready for the next day.
- Liaising with the workshop for progress and technical advice
- Creating and loading bookings onto electronic diary efficiently and monitoring this function
- Filing of Paperwork
Qualifications and Skills
Our ideal candidate will be an effective communicator, have the ability to work on their own initiative and as part of a team, meet deadlines and be self-motivated with a positive can-do attitude. Strong IT skills are essential for the position and an ability to prioritise own workload. Strong customer facing skills are an essential requirement for this position along with experience within a similar position. Full driving license is essential for this position.
Hours of work are 8:30am to 5:30pm Monday to Friday, with Saturdays on a rota basis from 8:30am to 12:30pm.
- You’ll have access to our Salary Extras scheme, which includes discounts on shopping, travel, and household essentials. The scheme also offers support for your Health & Wellbeing with discounted Gym Membership's and an Employee Assistance Programme to assist you through any of life's challenges.
- We also provide an Early Pay Scheme, allowing you to access up to £500 of your monthly salary in advance of payday
- Holiday allowance is 22 days which can rise up to 25 days per annum served, with the holiday year running from 1st January to 31st December.
This is an excellent opportunity to work for a forward-thinking, family-owned company, in a state of the art showroom, working with one of the UK’s fastest growing automotive brands.
Benefits Company pensionHealth & wellbeing programmeOn-site parking
Reg Office: Read Hyundai LincolnGateway ParkBlack Horse DrLincolnLN6 9UJ
Reg. Company Number: 07110298
VAT Reg. No. 613 7400 70
Read Hyundai Boston Limited, Read Hyundai Kings Lynn Limited, Read Hyundai Lincoln Limited, Read Hyundai Worksop Limited is an Appointed Representative of Ingeni Services Group Limited, who is authorised and regulated by the Financial Conduct Authority (FCA number is 747381).
Ingeni Services Group Limited permissions as a Principal Firm allows Read Hyundai Boston Limited, Read Hyundai Kings Lynn Limited, Read Hyundai Lincoln Limited, Read Hyundai Worksop Limited to act as a credit broker, not as a lender, for the introduction to a limited number of lenders.
We are a broker for finance and not a lender
- The lenders that we use are given first right of refusal. This is because these lenders will pay us a commission for introducing you to them.
- This commission can be based on the amount you borrow or the vehicle you purchase.
- We will inform you of the amount of commission that we will earn in good time.
- We will require your consent to receive this commission.
You do not have to take our finance as it is available through other distributors. You can arrange funding for your vehicle elsewhere and it may be cheaper.
Social media
Featuring the latest news, stories and updates.
#J-18808-Ljbffr
Sales Executive in Boston employer: Read Hyundai
Motor Group is an excellent employer, offering a supportive and collaborative work culture that values each team member's contributions. Located in the heart of Worksop, employees benefit from a family-oriented environment that prioritises professional growth and development, alongside competitive remuneration and benefits. Joining our team means being part of a dynamic organisation where your skills will be recognised and nurtured, making a meaningful impact in the automotive industry.
