At a Glance
- Tasks: Manage short-term rental properties and ensure excellent guest experiences.
- Company: Join a reputable independent estate agent thriving in the Bristol market.
- Benefits: Enjoy a competitive salary, mileage pay, and a smart casual dress code.
- Other info: Receive ongoing training and support in a friendly company culture.
- Why this job: Be part of a dynamic team with opportunities for growth and development.
- Qualifications: Customer service experience is essential; property industry knowledge is a plus.
Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below.
Reactive Permanent Recruitment are working with a busy independent estate agent with an enviable reputation in the Bristol market. Due to continued growth, our client now seeks an enthusiastic Lettings Portfolio Manager for their busy team based in Clifton to provide excellent customer service to a portfolio of short-term lettings properties across Bristol. This is a dynamic and rewarding position that offers the opportunity to work in a fast-growing segment of the property industry.
The role:
Manage daily operations of short-term rental properties
Coordinate guest check-ins, check-outs, and communication
Oversee cleaning and maintenance schedules
Ensure properties meet quality and safety standards
Optimise occupancy rates and pricing strategies
Handle guest inquiries, complaints, and emergencies
Maintain accurate records and reports
List and update properties on rental platforms
Ensure compliance with industry legislation and regulations
Build and maintain relationships with vendors and contractors
Carry out property visits and inspections
The person:
Essential: 1 year experience in a customer facing, customer service orientated role
Essential: Full driving license and own vehicle
Experience within the property industry is desirable but not essential
Thrive on keeping busy and enjoy working under pressure
Excellent telephone manner and F2F customer service skills
Great negotiation skills
Meticulous attention to detail
An outgoing personality with a passion for customer service
Demonstrate first class administrative skills
Excellent time management skills including the ability to prioritise
Customer facing experience
An analytical person who can communicate well with clients
Excellent written and verbal communication skills at all levels
Ability to work on own initiative but all works well as part of a busy team
The package:
A good starting basic of £25,000 p/a
High mileage paid for property visits
Parking permit provided
All required training and development & qualification opportunities
Annual salary review and pay rises (provided all KPIs are met)
Smart casual dress code
Fantastic company culture
Local independent business providing job security and career development
Excellent induction, training, and ongoing support
A thriving independent business offering long-term stability and progression
For more information on this exciting and rewarding Lettings Portfolio Manager career please APPLY BELOW.
Key: Lettings Portfolio Manager, Short Term Lettings Manager, Property Manager, Lettings Manager, Property Lettings Manager, Estate Agent, Bristol
Lettings Portfolio Manager in Bristol employer: Reactive Permanent Recruitment
Join a thriving independent estate agent in Bristol, where you will be part of a dynamic team dedicated to providing exceptional customer service in the short-term lettings market. With a strong focus on employee growth, our company offers comprehensive training, career development opportunities, and a supportive work culture that values your contributions. Enjoy a competitive salary, flexible working conditions, and the chance to make a meaningful impact in a fast-paced environment.
Contact Details:
Reactive Permanent Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Lettings Portfolio Manager in Bristol
✨Tip Number 1
Familiarise yourself with the Bristol property market. Understanding local trends, popular areas, and pricing strategies will give you an edge in discussions during interviews and show your genuine interest in the role.
✨Tip Number 2
Network with professionals in the property industry. Attend local property events or join online forums to connect with others in the field. This can lead to valuable insights and potential referrals for the Lettings Portfolio Manager position.
✨Tip Number 3
Prepare to discuss your customer service experience in detail. Think of specific examples where you've excelled in a fast-paced environment, as this role heavily relies on excellent customer interaction and problem-solving skills.
✨Tip Number 4
Showcase your organisational skills. Be ready to explain how you manage multiple tasks and prioritise effectively, as the role involves coordinating various aspects of property management simultaneously.
We think you need these skills to ace Lettings Portfolio Manager in Bristol
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in customer service and any roles related to property management. Use keywords from the job description, such as 'customer facing', 'negotiation skills', and 'administrative skills' to catch the employer's attention.
Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to manage short-term rental properties and provide excellent customer service.
Highlight Relevant Skills:In your application, emphasise skills that are essential for the role, such as time management, attention to detail, and communication skills. Provide examples of how you've successfully used these skills in previous positions.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at Reactive Permanent Recruitment
✨Showcase Your Customer Service Skills
As a Lettings Portfolio Manager, you'll be dealing with clients regularly. Be prepared to share specific examples of how you've provided excellent customer service in previous roles. Highlight your ability to handle inquiries and complaints effectively.
✨Demonstrate Your Organisational Skills
This role requires managing multiple properties and schedules. Discuss your time management strategies and how you prioritise tasks. Mention any tools or methods you use to stay organised, especially in a fast-paced environment.
✨Familiarise Yourself with the Property Market
Even if you don't have extensive experience in the property industry, showing that you've researched the local market can set you apart. Be ready to discuss current trends in short-term lettings and how they might impact occupancy rates.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios related to guest complaints or emergencies and how you would handle them. This will demonstrate your analytical skills and ability to work under pressure.
