At a Glance
- Tasks: Support customers, coordinate repairs, and provide clear solutions in a dynamic environment.
- Company: Join a leading car dealership group with a strong presence in Bristol and beyond.
- Benefits: Enjoy a competitive salary, bonus potential, and fantastic employee perks.
- Other info: Flexible working hours with opportunities for career progression.
- Why this job: Make a real difference by helping customers and enhancing their experience.
- Qualifications: Customer-focused, tech-savvy, and great communication skills are essential.
The predicted salary is between 29750 - 36750 € per year.
Reactive Recruitment are proud to be working with one of the region's leading car dealership groups with sites across Bristol, Gloucestershire and South Wales. Due to internal progression, our client seeks a Service Advisor to work from their prestigious Cribbs Causeway site in Bristol.
NB: Must have a Full UK Driving Licence
Service Advisor Package & Hours:
- A starting salary of £29,750 per annum
- Bonus potential of another £7,000 per annum
- Mon-Fri 8am to 6pm, 1 in 3 Saturdays on a rota 8am to 2pm at 1.5x
- Other fantastic benefits including Pension, Employee Schemes, Wellbeing Support, Events Perks, Discounts and much more
General Duties:
- Supporting Customers
- Coordinating Repairs
- Providing Clear Solutions
- Keeping Records Spotless
- Upselling with Care
- Maintaining Customer Database
- Liaising with customers and internal colleagues
What You Need:
- Customer-Focused Approach
- IT/Online Tech-Savvy
- Adaptability & Multitasker
- Great Communicator
- Organised and Efficient
- Attention to Detail
We look forward to receiving your application.
Service Advisor in Gloucester employer: Reactive Permanent Recruitment
Join a leading car dealership group at our prestigious Cribbs Causeway site in Bristol, where we prioritise employee growth and a supportive work culture. With a competitive salary, generous bonus potential, and a range of benefits including wellbeing support and discounts, we are committed to fostering a rewarding environment for our Service Advisors. Experience the satisfaction of helping customers while being part of a dynamic team that values your contributions and encourages professional development.
Contact Detail:
Reactive Permanent Recruitment Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Advisor in Gloucester
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your communication skills! As a Service Advisor, you'll need to be a great communicator. Role-play with a friend or family member to get comfortable discussing customer service scenarios and how you'd handle them.
✨Tip Number 3
Prepare questions to ask during your interview. This shows you're engaged and gives you a chance to find out if the company is the right fit for you. Think about what you want to know about their customer service approach or team dynamics.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and keep you on their radar. Plus, it shows your enthusiasm for the role!
We think you need these skills to ace Service Advisor in Gloucester
Some tips for your application 🫡
Show Off Your Customer Focus:Make sure to highlight your customer service skills in your application. We want to see how you’ve gone above and beyond for customers in the past, so share specific examples that showcase your approach.
Be Tech-Savvy:Since we’re looking for someone who’s IT and online tech-savvy, don’t forget to mention any relevant software or tools you’ve used. This could be anything from CRM systems to basic troubleshooting skills.
Attention to Detail is Key:We love a candidate who pays attention to detail! Make sure your application is free of typos and errors. A well-organised application reflects your ability to keep records spotless, which is crucial for the role.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Reactive Permanent Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the role of a Service Advisor inside out. Familiarise yourself with the key responsibilities like coordinating repairs and maintaining customer databases. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Skills
Since this role is all about supporting customers, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you resolved issues or went the extra mile for a customer. This will demonstrate your customer-focused approach.
✨Be Tech-Savvy
As a Service Advisor, you'll need to be comfortable with IT and online tools. Brush up on any relevant software or systems that might be used in the role. If you have experience with customer relationship management (CRM) systems, be sure to mention it during the interview.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or what success looks like in this role. This shows that you're not just interested in the job, but also in how you can contribute to the team's success.
