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- Tasks: Lead IT operations and infrastructure in a dynamic pharmaceutical environment.
- Company: Join Reacta Healthcare, a forward-thinking company committed to innovation.
- Benefits: Enjoy private health insurance, life assurance, enhanced leave, and pension contributions.
- Other info: Diverse and inclusive workplace with opportunities for professional growth.
- Why this job: Make a real impact on digital transformation and operational continuity.
- Qualifications: Extensive IT experience in regulated environments and strong problem-solving skills.
The predicted salary is between 50000 - 65000 £ per year.
Benefits Package: Private Health Insurance, Life Assurance, Enhanced Annual Leave, Enhanced Pension Contributions
The Opportunity: Reacta Healthcare is recruiting for an IT Manager to take end-to-end ownership of IT operations, infrastructure and business systems within a GMP-regulated pharmaceutical manufacturing environment. As the sole onsite IT lead, you’ll have broad accountability for day-to-day service, compliance and site technology delivery, working closely with trusted third-party partners for specialist support. Reporting to the Financial Controller, you will play a key role in improving resilience, enabling operational continuity, and shaping Reacta’s longer-term digital strategy.
Key Accountabilities include:
- End-user Support: onboarding/offboarding, device setup/troubleshooting, replacement, decommissioning, and management of end user devices through Microsoft Intune
- Administration of Windows domain and modern workplace platforms (SharePoint, Microsoft Teams)
- Operate telephony and unified communications platforms.
- Act as system administrator for core applications such as ERP, eQMS, CRM, laboratory systems.
- Ensure reliability, availability and security of all IT infrastructure (networks, cloud services, endpoints). Technologies in use are Cisco, Meraki, Hyper V, Windows Server, Microsoft Azure.
- Own disaster recovery, backup and restore processes; conduct IT risk assessments and vendor due diligence; monitor and maintain services to meet operational and compliance needs.
- Support data integrity and GxP compliance; participate in computer system validation lifecycle and regulatory adherence.
- Maintain accurate and auditable software asset records.
- Manage and monitor third-party IT vendors to ensure service quality and contractual compliance.
- Support IT budget adherence and cost control (run costs, renewals, forecasting, project spend).
- Contribute to delivery of Reacta’s digital transformation strategy and lead key infrastructure/technology projects.
Essential Skills, Qualifications and Experience:
- Extensive IT experience within pharmaceutical, biotech, medical devices or scientific environments.
- Strong problem-solving, IT risk assessment, and technical documentation skills.
- Experience supporting laboratory and manufacturing computerised systems (e.g., LIMS, CDS, MES, EBR, eQMS).
- Experience with ERP systems (e.g., Oracle NetSuite, Microsoft Dynamics 365 Business Central, or equivalent).
- Ability to interpret regulatory requirements and translate them into practical IT and system controls.
Desirable Skills, Qualifications and Experience:
- Good understanding of relevant regulations and guidelines, including 21 CFR Part 11 and EU Annex 11.
- Demonstrable experience supporting computer system validation (CSV).
- Knowledge of Microsoft SQL Server and the Microsoft data & analytics ecosystem (e.g., Power BI, Fabric).
- Experience with Microsoft Power Automate or workflow automation tools.
- Relevant Microsoft administrator certification and evidence of ongoing CPD.
- Relevant network administrator certification (such as CCNA or JNCIA).
Reacta Healthcare are committed to creating a diverse and inclusive workplace where everyone feels valued and respected. We welcome applications from all individuals regardless of background and experiences. If you require any adjustments during the recruitment process, please let us know and we’ll do our best to support you.
IT Manager in London employer: Reacta Healthcare
Contact Detail:
Reacta Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT and pharmaceutical sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your IT projects, especially those relevant to the pharmaceutical industry. This gives potential employers a tangible sense of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on common IT scenarios and challenges in the pharma sector. Think about how you would handle compliance issues or system failures. Being ready with examples will make you stand out!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining Reacta Healthcare. Don’t miss out on this opportunity!
We think you need these skills to ace IT Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Manager role. Highlight your experience in pharmaceutical or biotech environments, and don’t forget to showcase your skills in managing IT infrastructure and compliance.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for Reacta Healthcare. Mention specific projects or experiences that align with the key accountabilities listed in the job description.
Showcase Your Technical Skills: Be sure to list all relevant technical skills, especially those mentioned in the job description like Microsoft Intune, ERP systems, and cloud services. This will help us see how you can hit the ground running!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it as we review candidates.
How to prepare for a job interview at Reacta Healthcare
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technologies mentioned in the job description, like Cisco, Microsoft Azure, and ERP systems. Brush up on your knowledge of IT infrastructure and compliance regulations, as these will likely come up during the interview.
✨Showcase Problem-Solving Skills
Prepare to discuss specific examples where you've tackled IT challenges, especially in a regulated environment. Think about how you’ve handled end-user support or managed third-party vendors, as these experiences will highlight your ability to maintain operational continuity.
✨Understand the Business Context
Research Reacta Healthcare and their digital transformation strategy. Be ready to discuss how your role as an IT Manager can contribute to their goals, particularly in improving resilience and compliance within their pharmaceutical operations.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the role and the company. Inquire about their current IT challenges, the team structure, or how they measure success in IT operations. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.