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- Tasks: Lead IT operations and infrastructure in a dynamic pharmaceutical environment.
- Company: Join Reacta Healthcare, a forward-thinking company focused on digital transformation.
- Benefits: Enjoy private health insurance, life assurance, enhanced leave, and pension contributions.
- Other info: Diverse and inclusive workplace with opportunities for professional growth.
- Why this job: Make a real impact on IT strategy and operational continuity in healthcare.
- Qualifications: Extensive IT experience in regulated environments and strong problem-solving skills.
The predicted salary is between 50000 - 65000 £ per year.
Benefits Package: Private Health Insurance, Life Assurance, Enhanced Annual Leave, Enhanced Pension Contributions
The Opportunity: Reacta Healthcare is recruiting for an IT Manager to take end-to-end ownership of IT operations, infrastructure and business systems within a GMP-regulated pharmaceutical manufacturing environment. As the sole onsite IT lead, you’ll have broad accountability for day-to-day service, compliance and site technology delivery, working closely with trusted third-party partners for specialist support. Reporting to the Financial Controller, you will play a key role in improving resilience, enabling operational continuity, and shaping Reacta’s longer-term digital strategy.
Key Accountabilities include:
- End-user Support: onboarding/offboarding, device setup/troubleshooting, replacement, decommissioning, and management of end user devices through Microsoft Intune
- Administration of Windows domain and modern workplace platforms (SharePoint, Microsoft Teams)
- Operate telephony and unified communications platforms.
- Act as system administrator for core applications such as ERP, eQMS, CRM, laboratory systems.
- Ensure reliability, availability and security of all IT infrastructure (networks, cloud services, endpoints). Technologies in use are Cisco, Meraki, Hyper V, Windows Server, Microsoft Azure.
- Own disaster recovery, backup and restore processes; conduct IT risk assessments and vendor due diligence; monitor and maintain services to meet operational and compliance needs.
- Support data integrity and GxP compliance; participate in computer system validation lifecycle and regulatory adherence.
- Maintain accurate and auditable software asset records.
- Manage and monitor third-party IT vendors to ensure service quality and contractual compliance.
- Support IT budget adherence and cost control (run costs, renewals, forecasting, project spend).
- Contribute to delivery of Reacta’s digital transformation strategy and lead key infrastructure/technology projects.
Essential Skills, Qualifications and Experience:
- Extensive IT experience within pharmaceutical, biotech, medical devices or scientific environments.
- Strong problem-solving, IT risk assessment, and technical documentation skills.
- Experience supporting laboratory and manufacturing computerised systems (e.g., LIMS, CDS, MES, EBR, eQMS).
- Experience with ERP systems (e.g., Oracle NetSuite, Microsoft Dynamics 365 Business Central, or equivalent).
- Ability to interpret regulatory requirements and translate them into practical IT and system controls.
Desirable Skills, Qualifications and Experience:
- Good understanding of relevant regulations and guidelines, including 21 CFR Part 11 and EU Annex 11.
- Demonstrable experience supporting computer system validation (CSV).
- Knowledge of Microsoft SQL Server and the Microsoft data & analytics ecosystem (e.g., Power BI, Fabric).
- Experience with Microsoft Power Automate or workflow automation tools.
- Relevant Microsoft administrator certification and evidence of ongoing CPD.
- Relevant network administrator certification (such as CCNA or JNCIA).
Reacta Healthcare are committed to creating a diverse and inclusive workplace where everyone feels valued and respected. We welcome applications from all individuals regardless of background and experiences. If you require any adjustments during the recruitment process, please let us know and we’ll do our best to support you.
IT Manager employer: Reacta Healthcare
Contact Detail:
Reacta Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Manager
✨Tip Number 1
Network like a pro! Attend industry events, webinars, or local meetups to connect with other IT professionals. You never know who might have the inside scoop on job openings or can refer you directly to hiring managers.
✨Tip Number 2
Show off your skills! Create a personal project or contribute to open-source initiatives that showcase your expertise in IT management and compliance. This not only boosts your portfolio but also gives you something tangible to discuss during interviews.
✨Tip Number 3
Prepare for interviews by researching Reacta Healthcare and understanding their digital strategy. Tailor your responses to highlight how your experience aligns with their needs, especially in areas like GxP compliance and IT risk assessment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace IT Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Manager role. Highlight your experience in pharmaceutical environments and any relevant technologies you've worked with. We want to see how your skills match up with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our digital transformation strategy. Keep it engaging and personal – we love a bit of personality!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples where you've tackled IT challenges, especially in regulated environments. We’re keen to see how you approach problem-solving and ensure compliance.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Reacta Healthcare
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technologies mentioned in the job description, like Microsoft Intune, Cisco, and Azure. Brush up on your knowledge of ERP systems and how they function within a GMP-regulated environment, as this will show your potential employer that you’re ready to hit the ground running.
✨Demonstrate Problem-Solving Skills
Prepare to discuss specific examples where you've tackled IT challenges, especially in a pharmaceutical or biotech setting. Think about times when you improved system reliability or ensured compliance with regulations, as these experiences will resonate well with the interviewers.
✨Understand Compliance and Regulations
Familiarise yourself with relevant regulations like 21 CFR Part 11 and EU Annex 11. Be ready to explain how you’ve implemented these in past roles, as this knowledge is crucial for the IT Manager position at Reacta Healthcare.
✨Show Your Leadership Potential
As the sole onsite IT lead, you’ll need to demonstrate your ability to manage third-party vendors and lead technology projects. Prepare to discuss your experience in budget management and how you’ve contributed to digital transformation strategies in previous roles.