At a Glance
- Tasks: Provide technical support and write essential documents for the pharmaceutical industry.
- Company: Join Reacta Healthcare, a growing company focused on innovation and inclusivity.
- Benefits: Enjoy private health insurance, life assurance, enhanced leave, and pension contributions.
- Other info: Diverse workplace with opportunities for personal and professional growth.
- Why this job: Make a real impact in healthcare while developing your skills in a supportive environment.
- Qualifications: Degree in a scientific field and experience in a technical role required.
The predicted salary is between 30000 - 35000 £ per year.
Location: Deeside, CH5
Salary: £30,000 - £35,000
Benefits Package: Private Health Insurance, Life Assurance, Enhanced Annual Leave, Enhanced Pension Contributions
The Opportunity: Due to continued growth, Reacta Healthcare is looking to recruit a Technical Support Officer who will provide technical and scientific support to all areas of the business. The role sits within the Technical & Validation team and reports to the Head of Technical & Validation.
Key Accountabilities:
- Writing GMP documents; protocols, reports, SOPs, BMRs and other technical or scientific documents.
- Responding to product queries from health authorities.
- Investigating and writing deviations or non-conformance reports and root cause analyses.
- Performing and writing risk assessments.
- Supporting new product introductions, writing documents, and performing practical formulation activities.
- Involvement in audits or inspections both from internal and external parties.
- Supporting validation activities as required.
- Managing small projects.
Essential Skills, Qualifications and Experience:
- Degree or similar in scientific or technical discipline.
- Has worked in a technical or scientific role.
- Experience of working within a pharmaceutical or related GMP environment.
- Demonstrated written and oral communication skills.
- Demonstrated ability to work well as part of a team.
- Experience of IT software (e.g., Microsoft office, document management or other relevant software).
- Demonstrated planning/organisational skills and the ability to work under their own initiative.
Desirable Skills and Experience:
- Experience of implementing GMP or efficiency improvements.
- Problem solving experience.
Reacta Healthcare are committed to creating a diverse and inclusive workplace where everyone feels valued and respected. We welcome applications from all individuals regardless of background and experiences. If you require any adjustments during the recruitment process, please let us know and we’ll do our best to support you.
Technical Support Officer in Deeside employer: Reacta Healthcare
Reacta Healthcare is an exceptional employer located in Deeside, offering a supportive and inclusive work environment that prioritises employee well-being and professional growth. With a comprehensive benefits package including private health insurance and enhanced annual leave, employees are encouraged to thrive both personally and professionally while contributing to meaningful projects in the pharmaceutical sector.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Support Officer in Deeside
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can land you that Technical Support Officer role.
✨Tip Number 2
Prepare for interviews by practising common questions related to technical support and GMP environments. We recommend doing mock interviews with friends or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Create a portfolio of your previous work, especially any GMP documents or projects you've managed. This will give potential employers a tangible sense of what you can bring to their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Technical Support Officer in Deeside
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Technical Support Officer role. Highlight your experience in writing GMP documents and any relevant technical skills that match what we're looking for.
Show Off Your Communication Skills:Since this role requires strong written and oral communication, don’t shy away from showcasing your ability to convey complex information clearly. Use examples from your past experiences where you’ve successfully communicated technical details.
Be Specific About Your Experience:When detailing your previous roles, focus on your experience in a pharmaceutical or GMP environment. Mention specific projects or tasks that demonstrate your ability to manage small projects and perform risk assessments.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Reacta Healthcare
✨Know Your GMP Basics
Make sure you brush up on Good Manufacturing Practices (GMP) before the interview. Reacta Healthcare is looking for someone who understands the importance of compliance in a pharmaceutical environment, so be ready to discuss your experience and knowledge in this area.
✨Showcase Your Communication Skills
Since the role requires strong written and oral communication skills, prepare examples of how you've effectively communicated technical information in the past. Think about situations where you had to explain complex concepts to non-technical colleagues or stakeholders.
✨Demonstrate Problem-Solving Abilities
Be prepared to discuss specific instances where you've tackled challenges in a technical or scientific role. Highlight your problem-solving process and any improvements you implemented, especially in a GMP context.
✨Familiarise Yourself with Their Products
Take some time to research Reacta Healthcare's products and services. Understanding their offerings will not only help you answer questions more effectively but also show your genuine interest in the company and the role.
