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- Tasks: Lead IT operations and ensure smooth tech delivery in a dynamic pharmaceutical environment.
- Company: Join Reacta Healthcare, a forward-thinking company committed to innovation and inclusivity.
- Benefits: Enjoy private health insurance, life assurance, enhanced leave, and pension contributions.
- Other info: Be part of a diverse team with opportunities for professional growth and development.
- Why this job: Make a real impact on digital transformation while shaping the future of healthcare technology.
- Qualifications: Extensive IT experience in regulated environments and strong problem-solving skills required.
The predicted salary is between 55000 - 60000 £ per year.
Reacta Healthcare is recruiting for an IT Manager to take end-to-end ownership of IT operations, infrastructure and business systems within a GMP-regulated pharmaceutical manufacturing environment. As the sole onsite IT lead, you’ll have broad accountability for day-to-day service, compliance and site technology delivery, working closely with trusted third-party partners for specialist support. Reporting to the Financial Controller, you will play a key role in improving resilience, enabling operational continuity, and shaping Reacta’s longer-term digital strategy.
Key Accountabilities include:
- End-user Support: onboarding/offboarding, device setup/troubleshooting, replacement, decommissioning, and management of end user devices through Microsoft Intune
- Administration of Windows domain and modern workplace platforms (SharePoint, Microsoft Teams)
- Operate telephony and unified communications platforms.
- Act as system administrator for core applications such as ERP, eQMS, CRM, laboratory systems.
- Ensure reliability, availability and security of all IT infrastructure (networks, cloud services, endpoints). Technologies in use are Cisco, Meraki, Hyper V, Windows Server, Microsoft Azure.
- Own disaster recovery, backup and restore processes; conduct IT risk assessments and vendor due diligence; monitor and maintain services to meet operational and compliance needs.
- Support data integrity and GxP compliance; participate in computer system validation lifecycle and regulatory adherence.
- Maintain accurate and auditable software asset records.
- Manage and monitor third-party IT vendors to ensure service quality and contractual compliance.
- Support IT budget adherence and cost control (run costs, renewals, forecasting, project spend).
- Contribute to delivery of Reacta’s digital transformation strategy and lead key infrastructure/technology projects.
Essential Skills, Qualifications and Experience:
- Extensive IT experience within pharmaceutical, biotech, medical devices or scientific environments.
- Strong problem-solving, IT risk assessment, and technical documentation skills.
- Experience supporting laboratory and manufacturing computerised systems (e.g., LIMS, CDS, MES, EBR, eQMS).
- Experience with ERP systems (e.g., Oracle NetSuite, Microsoft Dynamics 365 Business Central, or equivalent).
- Ability to interpret regulatory requirements and translate them into practical IT and system controls.
Desirable Skills, Qualifications and Experience:
- Good understanding of relevant regulations and guidelines, including 21 CFR Part 11 and EU Annex 11.
- Demonstrable experience supporting computer system validation (CSV).
- Knowledge of Microsoft SQL Server and the Microsoft data & analytics ecosystem (e.g., Power BI, Fabric).
- Experience with Microsoft Power Automate or workflow automation tools.
- Relevant Microsoft administrator certification and evidence of ongoing CPD.
- Relevant network administrator certification (such as CCNA or JNCIA).
Reacta Healthcare are committed to creating a diverse and inclusive workplace where everyone feels valued and respected. We welcome applications from all individuals regardless of background and experiences. If you require any adjustments during the recruitment process, please let us know and we’ll do our best to support you.
IT Manager in Deeside employer: Reacta Healthcare
Contact Detail:
Reacta Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Manager in Deeside
✨Network Like a Pro
Get out there and connect with people in the industry! Attend local meetups, tech conferences, or even online webinars. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Show Off Your Skills
When you get the chance to chat with potential employers, don’t hold back! Share specific examples of how you've tackled IT challenges in the past, especially in regulated environments like pharma. This will show them you’re the real deal.
✨Tailor Your Approach
Before any interview, do your homework on Reacta Healthcare. Understand their digital strategy and think about how your skills can help them achieve their goals. Tailoring your conversation will make you stand out as a candidate who truly cares.
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Reacta team.
We think you need these skills to ace IT Manager in Deeside
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Manager role. Highlight your experience in pharmaceutical or biotech environments, and don’t forget to showcase your problem-solving skills and technical documentation expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for Reacta Healthcare. Mention specific experiences that relate to the key accountabilities listed in the job description.
Showcase Relevant Skills: When filling out your application, be sure to emphasise your experience with ERP systems and compliance regulations. We want to see how your skills align with our needs, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team at Reacta Healthcare!
How to prepare for a job interview at Reacta Healthcare
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technologies mentioned in the job description, like Cisco, Microsoft Azure, and ERP systems. Brush up on your knowledge of IT infrastructure and compliance regulations, as these will likely come up during the interview.
✨Showcase Problem-Solving Skills
Prepare to discuss specific examples where you've tackled IT challenges, especially in a regulated environment. Think about how you’ve improved operational continuity or managed vendor relationships, as these experiences will highlight your suitability for the role.
✨Understand the Company’s Digital Strategy
Research Reacta Healthcare’s current digital initiatives and be ready to share your thoughts on how you can contribute to their digital transformation strategy. This shows that you’re not just interested in the role but also invested in the company’s future.
✨Prepare Questions for Them
Have a few insightful questions ready to ask at the end of the interview. This could be about their approach to IT risk assessments or how they envision the IT Manager role evolving. It demonstrates your enthusiasm and helps you gauge if the company is the right fit for you.