At a Glance
- Tasks: Provide technical support and write essential documents for the healthcare industry.
- Company: Join Reacta Healthcare, a growing company focused on innovation and inclusivity.
- Benefits: Enjoy private health insurance, life assurance, enhanced leave, and pension contributions.
- Other info: Diverse workplace with opportunities for personal and professional growth.
- Why this job: Make a real impact in healthcare while developing your skills in a supportive environment.
- Qualifications: Degree in a scientific field and experience in a technical role required.
The predicted salary is between 30000 - 40000 £ per year.
Benefits Package: Private Health Insurance, Life Assurance, Enhanced Annual Leave, Enhanced Pension Contributions.
The Opportunity: Due to continued growth, Reacta Healthcare is looking to recruit a Technical Support Officer who will provide technical and scientific support to all areas of the business. The role sits within the Technical & Validation team and reports to the Head of Technical & Validation.
Key Accountabilities:
- Writing GMP documents; protocols, reports, SOPs, BMRs and other technical or scientific documents.
- Responding to product queries from health authorities.
- Investigating and writing deviations or non-conformance reports and root cause analyses.
- Performing and writing risk assessments.
- Supporting new product introductions, writing documents, and performing practical formulation activities.
- Involvement in audits or inspections both from internal and external parties.
- Supporting validation activities as required.
- Managing small projects.
Essential Skills, Qualifications and Experience: To be successful in this role, applicants need to have the following essential skills and experience:
- Degree or similar in scientific or technical discipline.
- Has worked in a technical or scientific role.
- Experience of working within a pharmaceutical or related GMP environment.
- Demonstrated written and oral communication skills.
- Demonstrated ability to work well as part of a team.
- Experience of IT software (e.g., Microsoft Office, document management or other relevant software).
- Demonstrated planning/organisational skills and the ability to work under their own initiative.
Desirable Skills and Experience:
- Experience of implementing GMP or efficiency improvements.
- Problem solving experience.
Reacta Healthcare are committed to creating a diverse and inclusive workplace where everyone feels valued and respected. We welcome applications from all individuals regardless of background and experiences. If you require any adjustments during the recruitment process, please let us know and we’ll do our best to support you.
Technical Support Officer employer: Reacta Healthcare Limited
Reacta Healthcare is an exceptional employer that prioritises employee well-being through a comprehensive benefits package, including private health insurance and enhanced annual leave. Our collaborative work culture fosters professional growth and development, providing opportunities for employees to engage in meaningful projects within the pharmaceutical sector. Located in a dynamic environment, we are committed to diversity and inclusion, ensuring that every team member feels valued and supported.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Support Officer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your technical skills. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Tailor your approach for each application. Research Reacta Healthcare and understand their values and projects. This way, you can align your skills and experiences with what they’re looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Technical Support Officer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Technical Support Officer role. Highlight your experience in writing GMP documents and any relevant technical skills that match what we're looking for.
Show Off Your Communication Skills:Since this role requires strong written and oral communication, don’t shy away from showcasing your ability to convey complex information clearly. Use examples from your past experiences where you’ve successfully communicated technical details.
Be Specific About Your Experience:When detailing your previous roles, focus on specific tasks you've handled that relate to the job description. Mention any experience with audits, risk assessments, or project management to show us you’re a great fit.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Reacta Healthcare Limited
✨Know Your GMP Basics
Make sure you brush up on Good Manufacturing Practices (GMP) before the interview. Reacta Healthcare is looking for someone who understands the importance of compliance in a pharmaceutical environment, so be ready to discuss your experience and knowledge in this area.
✨Showcase Your Communication Skills
Since the role involves writing technical documents and responding to queries, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated complex information in previous roles, as this will demonstrate your written and oral communication skills.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Think of specific instances where you've tackled challenges, especially in a technical or scientific context. Highlight your analytical skills and how you approach root cause analyses or risk assessments.
✨Demonstrate Teamwork and Initiative
Reacta values collaboration, so be prepared to discuss how you've worked as part of a team. Also, share examples of when you've taken the initiative on projects or tasks, showcasing your planning and organisational skills.
