At a Glance
- Tasks: Provide technical support and write essential documents for a growing healthcare company.
- Company: Reacta Healthcare, a rapidly growing and inclusive organisation.
- Benefits: Private health insurance, life assurance, enhanced leave, and pension contributions.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Join a passionate team and make a real impact in the healthcare sector.
- Qualifications: Degree in a scientific field and experience in a GMP environment.
The predicted salary is between 27000 - 33000 £ per year.
Benefits Package: Private Health Insurance, Life Assurance,
Enhanced Annual Leave, Enhanced Pension Contributions
The Opportunity
Due to continued growth, Reacta Healthcare is looking to recruit a Technical Support Officer who will provide technical and scientific support to all areas of the business.
The role sits within the Technical & Validation team and reports to the Head of Technical & Validation.
- Key Accountabilities
- Writing GMP documents; protocols, reports, SOPs, BMRs and other technical or scientific documents.
- Responding to product queries from health authorities.
- Investigating and writing deviations or non-conformance reports and root cause analyses.
- Performing and writing risk assessments.
- Supporting new product introductions, writing documents, and performing practical formulation activities.
- Involvement in audits or inspections both from internal and external parties.
- Supporting validation activities as required.
- Managing small projects.
Essential Skills, Qualifications and Experience
To be successful in this role, applicants need to have the following essential skills and experience:
- Degree or similar in scientific or technical discipline.
- Experience of working within a pharmaceutical or related GMP environment.
- Demonstrated written and oral communication skills.
- Demonstrated ability to work well as part of a team.
- Experience of IT software (e. g., Microsoft office, document management or other relevant software)
- Has worked in a technical or scientific role.
- Demonstrated planning/organisational skills and the ability to work under their own initiative.
Desirable Skills and Experience
- Experience of implementing GMP or efficiency improvements.
- Problem solving experience.
Do you want to feel inspired every day? We are future-focused, and our business is growing rapidly. We succeed together through passion, commitment, and teamwork, and so can you.
Reacta Healthcare are committed to creating a diverse and inclusive workplace where everyone feels valued and respected.
We welcome applications from all individuals regardless of background and experiences.
If you require any adjustments during the recruitment process, please let us know and we’ll do our best to support you
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Technical Support Officer employer: Reacta Healthcare Limited
Reacta Healthcare is an exceptional employer that prioritises employee well-being and professional growth, offering a comprehensive benefits package including private health insurance and enhanced annual leave. Our collaborative work culture fosters innovation and teamwork, ensuring that every team member feels valued and empowered to contribute to our mission of delivering high-quality healthcare solutions. Located in a dynamic environment, we provide ample opportunities for career advancement and skill development, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Support Officer
✨Unlock Networking Opportunities
Dive into industry-specific events like pharmaceutical conferences and seminars, where you can meet hiring managers from companies like Reacta Healthcare Limited. These are goldmines for making connections and learning about job openings before they hit the mainstream job boards.
✨Join Relevant Professional Bodies
Get involved with organisations such as the Royal Pharmaceutical Society or your local pharmaceutical professionals' network. Being an active member can boost your credibility and may even lead to job referrals in top organisations like Reacta Healthcare Limited.
✨Leverage Internships for Full-time Roles
If you can, consider pursuing internships in the pharmaceutical industry, especially with companies like Reacta Healthcare Limited. These opportunities often pave the way for full-time positions and allow you to demonstrate your capabilities firsthand.
✨Tailor Your Approach
When you're applying for roles, don't rush it! Take the time to customise your applications for specific positions, showcasing relevant skills and experiences that align with what Reacta Healthcare Limited is looking for. A tailored application can really make you stand out!
We think you need these skills to ace Technical Support Officer
Some tips for your application 🫡
Showcase Your Relevant Experience:When applying for a role in the pharmaceutical industry, it's crucial to highlight any relevant experience you have. Whether that's internships, lab work, or even related coursework, make sure to weave this into your CV and cover letter. We want to see how your background aligns with the role you're applying for at Reacta Healthcare Limited!
Emphasise Your Understanding of Regulations:The pharmaceutical industry is heavily regulated, so it's important to indicate your familiarity with industry standards and regulations. In your cover letter, mention any training or certifications you've received that are relevant, or discuss projects where you’ve navigated compliance. This will show Reacta Healthcare Limited that you're not just a fit for the job but also a safety-conscious candidate!
Tailor Your CV to Be Result-Driven:Craft your CV to highlight quantifiable achievements, especially if you have previous roles in pharmaceuticals or related fields. Use metrics to demonstrate your impact, such as improved processing times or successful project completions while working on trials. This analytical approach will resonate well with hiring managers at Reacta Healthcare Limited!
Convey Your Passion for the Industry:In your cover letter, express why you are passionate about working in the pharmaceutical sector. Whether it’s your desire to contribute to groundbreaking drug research or improve patient outcomes, let it shine through! At Reacta Healthcare Limited, we value candidates who are truly enthusiastic about their work—you might just stand out from the crowd.
How to prepare for a job interview at Reacta Healthcare Limited
✨Understand the Science
Make sure you brush up on key pharmaceutical concepts and recent developments in the industry. You might get asked some technical questions during the interview at Reacta Healthcare Limited that show your grasp of drug development processes or regulatory requirements, so be ready to discuss them clearly.
✨Showcase Relevant Experience
If you have any hands-on experience or internships in a laboratory setting, be sure to highlight these in your responses. Think about the projects you worked on, the methodologies you used, and the impact you made. It's all about telling a story that connects your background to the role you're applying for.
✨Know Their Products
Take some time to familiarise yourself with Reacta Healthcare Limited’s product range and recent breakthroughs. Understanding their portfolio not only shows your enthusiasm for the role but also allows you to ask insightful questions that demonstrate your interest in actively contributing to their projects.
✨Be Ready for Regulatory Scenarios
In a full-time pharmaceutical role, understanding the regulatory landscape is crucial. Prepare for situational questions that may test your problem-solving skills concerning compliance and safety standards. You could be asked how you'd handle a hypothetical issue regarding a drug’s market release, so think through your approach.
