React Recruitment Ltd. in Colchester seeks an ambitious Customer Service Manager to lead and mentor the service team and implement modern processes. You will oversee day-to-day operations, drive CRM/ticketing implementations, and collaborate with sales to upsell and cross-sell.
The role requires proven leadership in CSM, experience with ERP/customer support tools, and a background in manufacturing or packaging. German language skills are a plus and ITP process ownership is expected.
#J-18808-Ljbffr
Growth-Focused Customer Service Manager — Path to Board in Colchester employer: React Recruitment Ltd
Join a dynamic team as a Mechanical Assembler in Maidstone, Kent, where your skills will contribute to the production of high-quality units for diverse sectors including marine and vehicle industries. Our company fosters a supportive work culture that prioritises employee growth, offering opportunities for skill enhancement and career advancement while ensuring a safe and collaborative environment. With competitive pay and a commitment to excellence, we are dedicated to making your employment experience both meaningful and rewarding.
