At a Glance
- Tasks: Analyse business data to create insights that connect different functions and drive decisions.
- Company: Join Reachdesk, a leading global SaaS gifting platform focused on meaningful connections.
- Benefits: Competitive salary, stock options, flexible PTO, and private medical insurance.
- Other info: Collaborative culture with opportunities for growth and innovation.
- Why this job: Be at the heart of business strategy, using AI to transform insights into action.
- Qualifications: 2-4 years in analytics with strong storytelling skills and a passion for AI.
The predicted salary is between 45000 - 55000 £ per year.
This is a remote role.
About Us
Reachdesk is the first truly end-to-end global SaaS gifting and swag platform, helping B2B companies create meaningful connections with prospects, customers, and employees while driving measurable ROI. We believe gifting is more than just a transaction: it’s about building genuine human connections that fuel business growth. Whether you’re engaging prospects, celebrating customers, or recognizing employees, our platform makes it easy to deliver personalized gifts, branded swag, and unforgettable event & brand experiences at scale through automated sourcing, storage, and global delivery. Trusted by many of the most recognized names in technology and SaaS, Reachdesk integrates effortlessly with your marketing, sales, and HRIS tech stack and is powered by a world-class team with hubs in New York, London, and Lisbon.
We’re growing, and we’re currently looking for a Business Insights Analyst to join our Business Systems & Operations team.
The Role
This is a role for someone energised by the connections between how the business sells, how it serves customers, how it runs operationally and makes money, and who wants to use AI to make those connections faster and clearer than ever. Every function at Reachdesk sees a different slice of the company. You'll be the person who sits across all of them, using available data and reporting outputs from relevant systems, helping leaders apply consistent commercial and operational definitions when interpreting business performance, and helping leaders see the picture none of them could have produced alone.
Your Responsibilities
- Partner with leaders across Sales, Customer Success, Marketing, Finance and Operations to understand the decisions they're each trying to make.
- Work with available data from commercial, finance and operational systems to produce insights that connect different views of the business.
- Use AI to compress synthesis from days into hours, and to keep our framing of key metrics consistent across functions.
- Tell the story behind the numbers in a way that lands with whoever's in the room, commercial, financial or operational.
- Create lightweight summaries and repeatable insight outputs so teams can keep answering their own follow-on questions.
- Experiment with AI-assisted insight workflows, prompt patterns, evals and lightweight automations, and share what works across the team.
About You
- 2–4 years in an analyst, insights, strategy or consulting role with exposure to more than one function.
- Fluency in at least two of: commercial (revenue, retention, GTM), financial (P&L, unit economics, FP&A), operational (throughput, fulfilment, cycle time).
- A genuine AI-native working style; you already use LLMs as a core part of how you think, and you're excited to keep pushing.
- Strong written and verbal storytelling; you can adapt your framing for a CRO, a CFO or a Head of Operations without missing a beat.
- Comfort working with spreadsheets and reporting tools.
- Working knowledge of SQL is useful but not essential.
Preferred Expertise
- B2B SaaS background.
- Familiarity with NetSuite, Salesforce, or the corporate gifting and direct mail space.
- Light experience with experiment design, attribution, pricing or operational throughput modeling.
Why Join Us
- A team that genuinely treats AI as a leverage tool, not a buzzword.
- The closest thing in the company to a true cross-functional vantage point; you'll see how every part of Reachdesk fits together.
- You’ll work alongside a small, senior Business Systems & Operations team focused on strategic, cross-functional work.
The Benefits
- Competitive salary with generous stock options.
- Pension with employer contributions (NEST).
- Affordable Private Medical Insurance, including mental health support and fast access to care.
- Flexible PTO that increases the longer you’re with us, plus extra flexibility for life’s unexpected moments.
- A genuinely collaborative culture with innovative, fun, and ambitious people.
Privacy Policy: We process personal information submitted as part of your application in accordance with the Reachdesk Candidate Privacy Notice. Please review Reachdesk’s Privacy Policy here: www.reachdesk.com/candidate-privacy-policy
Business Insights Analyst in Manchester employer: Reachdesk
At Reachdesk, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As a remote-first company, we offer flexible PTO, competitive salaries with generous stock options, and a commitment to employee well-being through affordable private medical insurance. Joining our team as a Business Insights Analyst means you'll have the unique opportunity to work cross-functionally, leveraging AI to drive meaningful insights while growing alongside a talented group of professionals dedicated to building genuine connections in the B2B space.
StudySmarter Expert Advice🤫
We think this is how you could land Business Insights Analyst in Manchester
✨Get to Grips with Data Visualisation Tools
If you're aiming for a full-time role in business intelligence, brush up on your skills with popular data visualisation tools like Tableau or Power BI. Showcasing projects where you've transformed raw data into clear visual insights can give you a real edge.
✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like Reachdesk!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
✨Leverage Your University’s Career Support
If you're a recent graduate, definitely tap into your university's career services. Many have connections with companies in need of full-time BI specialists, and they can guide you on how to pitch yourself effectively—don't miss out on that!
We think you need these skills to ace Business Insights Analyst in Manchester
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Reachdesk, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Reachdesk
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Reachdesk’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
