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- Tasks: Support customs compliance projects and improve processes for global operations.
- Company: Join Reachdesk, a leading SaaS gifting platform with a collaborative culture.
- Benefits: Fully remote role with flexible hours and potential for contract extension.
- Other info: Friendly work environment with opportunities for professional growth.
- Why this job: Make a real impact in customs compliance while working with a dynamic global team.
- Qualifications: Experience in customs compliance and strong problem-solving skills required.
The predicted salary is between 40000 - 50000 ÂŁ per year.
This is a 6-month contractor role, with the potential to extend on a month-to-month basis. This role is fully remote, and we welcome applicants from anywhere in the world who can overlap with London or New York working hours.
About Us
Reachdesk is the first truly end-to-end SaaS global gifting and swag platform, helping B2B companies create meaningful connections with prospects, customers, and employees while driving measurable ROI. We believe gifting is more than just a transaction. It is about building genuine human connections that fuel business growth. Whether engaging prospects, celebrating customers, or recognising employees, our platform makes it easy to deliver personalised gifts, branded swag, and memorable events and brand experiences at scale through automated sourcing, storage, and global delivery.
Trusted by many of the most recognised names in technology and SaaS, Reachdesk integrates seamlessly with marketing, sales, and HR tech stacks and is powered by a global team with hubs in New York, London, and Lisbon.
About the Role
We are looking for an experienced contractor to support Reachdesk on a range of customs compliance projects across our global operations. This is a handsâon, highâimpact contract role for someone who can quickly assess risk, improve processes, work across multiple stakeholders, and help us strengthen the way we manage customs and crossâborder trade compliance in practice. You will partner closely with teams across Operations, Logistics, Marketplace, Product, Legal, and Finance, as well as external brokers, carriers, and warehouse partners. This role is best suited to someone who is practical, detail-oriented, commercially aware, and comfortable working independently in a fast-moving international environment.
What You'll Do
- Support Reachdesk's customs compliance work across import/export activity, customs documentation, product classification, valuation, country of origin, duties, and related operational controls.
- Review existing customs processes and help design, improve, and document scalable compliance procedures.
- Partner with internal teams and external logistics providers, customs brokers, carriers, and 3PLs to support compliant shipment flows and customs clearance.
- Help investigate and resolve customs issues such as holds, clearance delays, documentation gaps, or shipment exceptions.
- Assist with compliance for restricted items, sanctionsârelated considerations, and broader crossâborder trade requirements where relevant.
- Identify compliance risks within current and proposed operating models, and recommend practical mitigations.
Cross-Functional Support
- Work closely with Operations, Logistics, Marketplace, Product, Legal, and Finance to embed customs compliance into dayâtoâday processes and project decisions.
- Support project work connected to new shipping lanes, markets, warehouse flows, sourcing models, or operational changes.
- Help create and maintain internal documentation, including SOPs, guidance notes, controls, process maps, and auditâready records.
- Provide clear, practical guidance to internal stakeholders on customsârelated requirements and best practices.
Data, Controls, and Documentation
- Support the maintenance and improvement of key customsârelated data, including product classifications, origin information, shipment documentation standards, and related compliance records.
- Help assess whether tools, automation, or systems changes could improve customs compliance workflows and reporting.
- Assist with audit preparation, evidence gathering, remediation tracking, and general compliance project management where needed.
About You
- Significant experience in customs compliance, global trade compliance, import/export compliance, or a closely related crossâborder trade role.
- Strong working knowledge of customs requirements, import/export controls, HS classification, valuation, duties, origin, and international shipment documentation.
- Experience working with customs brokers, freight forwarders, carriers, 3PLs, or other logistics partners.
- Comfortable operating in a projectâbased role where priorities may evolve and where you are expected to work independently.
- Able to spot risks, solve problems pragmatically, and balance compliance requirements with commercial and operational realities.
- Strong documentation and processâdesign skills, with the ability to turn ambiguity into clear and workable procedures.
- Confident working crossâfunctionally with legal, finance, operations, product, and external partners.
- Experience in eâcommerce, logistics, supply chain, fulfilment, or other highâvolume crossâborder environments is strongly preferred.
- Familiarity with VAT or indirect tax concepts is helpful, but this role is primarily focused on customs compliance projects.
Working Arrangement
- 6âmonth contractor engagement, with the potential to extend on a monthâtoâmonth basis.
- Fully remote.
- Open globally, provided you can reliably overlap with London or New York working hours.
- A superâfriendly, collaborative working culture populated by fun and dedicated people.
We are an equal opportunity employer and value diversity at Reachdesk. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, disability status, or any other protected characteristic.
We process personal information submitted as part of your application in accordance with the Reachdesk Candidate Privacy Notice.
Customs Compliance Consultant in London employer: Reachdesk
Contact Detail:
Reachdesk Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Customs Compliance Consultant in London
â¨Tip Number 1
Network like a pro! Reach out to your connections in the customs compliance field and let them know you're on the hunt for a role. You never know who might have the inside scoop on opportunities or can refer you directly.
â¨Tip Number 2
Prepare for those interviews! Research common customs compliance scenarios and be ready to discuss how you've tackled similar challenges in the past. Show them youâre not just a fit on paper, but also in practice.
â¨Tip Number 3
Donât forget to follow up! After an interview, shoot a quick thank-you email to express your appreciation and reiterate your interest in the role. Itâs a small gesture that can make a big difference.
â¨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us at Reachdesk. Plus, it shows youâre proactive and genuinely interested in being part of our team.
We think you need these skills to ace Customs Compliance Consultant in London
Some tips for your application đŤĄ
Tailor Your Application: Make sure to customise your CV and cover letter for the Customs Compliance Consultant role. Highlight your relevant experience in customs compliance and any specific projects you've worked on that align with what we do at Reachdesk.
Showcase Your Skills: We want to see your strong documentation and process-design skills! Include examples of how you've turned ambiguity into clear procedures, especially in customs or cross-border trade environments.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences stand out without unnecessary fluff.
Apply Through Our Website: Donât forget to submit your application through our website! Itâs the best way for us to receive your details and ensures youâre considered for the role. We canât wait to hear from you!
How to prepare for a job interview at Reachdesk
â¨Know Your Customs Compliance Stuff
Make sure you brush up on your customs compliance knowledge before the interview. Understand key concepts like import/export controls, HS classification, and duties. Being able to discuss these topics confidently will show that you're serious about the role.
â¨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled customs issues in the past. Whether it was resolving clearance delays or improving processes, having specific stories ready will demonstrate your practical experience and ability to think on your feet.
â¨Get Familiar with Reachdesk
Do your homework on Reachdesk and its operations. Understanding their global gifting platform and how customs compliance fits into their business model will help you tailor your answers and show genuine interest in the company.
â¨Be Ready for Cross-Functional Questions
Since this role involves working with various teams, be prepared to discuss how youâve collaborated with different departments in the past. Highlight your communication skills and ability to work independently while still being a team player.