At a Glance
- Tasks: Analyse business data to create insights that drive decision-making across teams.
- Company: Join Reachdesk, a leading global SaaS gifting platform revolutionising B2B connections.
- Benefits: Competitive salary, stock options, flexible PTO, and private medical insurance.
- Other info: Collaborative culture with opportunities for growth and innovation.
- Why this job: Be at the heart of business strategy, using AI to transform insights into action.
- Qualifications: 2-4 years in analytics with strong storytelling and data skills.
The predicted salary is between 50000 - 60000 € per year.
This is a remote role.
About Us
Reachdesk is the first truly end-to-end global SaaS gifting and swag platform, helping B2B companies create meaningful connections with prospects, customers, and employees while driving measurable ROI. We believe gifting is more than just a transaction: it’s about building genuine human connections that fuel business growth. Whether you’re engaging prospects, celebrating customers, or recognizing employees, our platform makes it easy to deliver personalized gifts, branded swag, and unforgettable event & brand experiences at scale through automated sourcing, storage, and global delivery. Trusted by many of the most recognized names in technology and SaaS, Reachdesk integrates effortlessly with your marketing, sales, and HRIS tech stack and is powered by a world-class team with hubs in New York, London, and Lisbon.
We’re growing, and we’re currently looking for a Business Insights Analyst to join our Business Systems & Operations team.
The Role
This is a role for someone energised by the connections between how the business sells, how it serves customers, how it runs operationally and makes money, and who wants to use AI to make those connections faster and clearer than ever. Every function at Reachdesk sees a different slice of the company. You'll be the person who sits across all of them, using available data and reporting outputs from relevant systems, helping leaders apply consistent commercial and operational definitions when interpreting business performance, and helping leaders see the picture none of them could have produced alone.
Your Responsibilities
- Partner with leaders across Sales, Customer Success, Marketing, Finance and Operations to understand the decisions they're each trying to make.
- Work with available data from commercial, finance and operational systems to produce insights that connect different views of the business.
- Use AI to compress synthesis from days into hours, and to keep our framing of key metrics consistent across functions.
- Tell the story behind the numbers in a way that lands with whoever's in the room, commercial, financial or operational.
- Create lightweight summaries and repeatable insight outputs so teams can keep answering their own follow-on questions.
- Experiment with AI-assisted insight workflows, prompt patterns, evals and lightweight automations, and share what works across the team.
About You
- 2–4 years in an analyst, insights, strategy or consulting role with exposure to more than one function.
- Fluency in at least two of: commercial (revenue, retention, GTM), financial (P&L, unit economics, FP&A), operational (throughput, fulfilment, cycle time).
- A genuine AI-native working style; you already use LLMs as a core part of how you think, and you're excited to keep pushing.
- Strong written and verbal storytelling; you can adapt your framing for a CRO, a CFO or a Head of Operations without missing a beat.
- Comfort working with spreadsheets and reporting tools.
- Working knowledge of SQL is useful but not essential.
Preferred Expertise
- B2B SaaS background.
- Familiarity with NetSuite, Salesforce, or the corporate gifting and direct mail space.
- Light experience with experiment design, attribution, pricing or operational throughput modeling.
Why Join Us
- A team that genuinely treats AI as a leverage tool, not a buzzword.
- The closest thing in the company to a true cross-functional vantage point; you'll see how every part of Reachdesk fits together.
- You’ll work alongside a small, senior Business Systems & Operations team focused on strategic, cross-functional work.
The Benefits
- Competitive salary with generous stock options.
- Pension with employer contributions (NEST).
- Affordable Private Medical Insurance, including mental health support and fast access to care.
- Flexible PTO that increases the longer you’re with us, plus extra flexibility for life’s unexpected moments.
- A genuinely collaborative culture with innovative, fun, and ambitious people.
Privacy Policy: We process personal information submitted as part of your application in accordance with the Reachdesk Candidate Privacy Notice. Please review Reachdesk’s Privacy Policy here: www.reachdesk.com/candidate-privacy-policy
Business Insights Analyst in London employer: Reachdesk
Reachdesk is an exceptional employer that fosters a genuinely collaborative culture, where innovative and ambitious individuals thrive. As a remote company, we offer flexible PTO, competitive salaries with generous stock options, and a focus on employee well-being through affordable private medical insurance. Joining our team as a Business Insights Analyst means being part of a small, senior group dedicated to strategic, cross-functional work, providing you with unique opportunities for growth and the chance to leverage AI in meaningful ways.
StudySmarter Expert Advice🤫
We think this is how you could land Business Insights Analyst in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or through mutual connections. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Know their products, culture, and recent news. This shows you're genuinely interested and ready to contribute.
✨Tip Number 3
Practice your storytelling skills. When discussing your experience, frame it in a way that highlights how you can solve problems for them. Make it relatable to their needs!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Business Insights Analyst in London
Some tips for your application 🫡
Show Your Passion for Insights:When you're writing your application, let your enthusiasm for data and insights shine through! We want to see how energised you are about connecting the dots between different business functions and using AI to enhance those connections.
Tailor Your Story:Make sure to adapt your application to highlight your experience in commercial, financial, and operational roles. We love a good story, so frame your past experiences in a way that resonates with our mission of building genuine human connections through data.
Keep It Clear and Concise:We appreciate clarity, so keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills at a glance. Remember, storytelling is key, but brevity is your friend!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Reachdesk!
How to prepare for a job interview at Reachdesk
✨Know Your Numbers
As a Business Insights Analyst, you'll be dealing with data all the time. Brush up on key metrics related to revenue, retention, and operational performance. Be ready to discuss how you’ve used data to drive insights in previous roles.
✨Master the Art of Storytelling
You’ll need to communicate complex data in a way that resonates with different stakeholders. Prepare examples of how you've tailored your messaging for various audiences, whether it’s a CRO or a CFO. Practice makes perfect!
✨Get Comfortable with AI
Since this role involves using AI to enhance insights, be prepared to discuss your experience with AI tools. Share specific instances where you've leveraged AI to improve efficiency or clarity in your work.
✨Cross-Functional Collaboration
This position requires working with multiple teams. Think of examples where you successfully collaborated across functions. Highlight your ability to bridge gaps between sales, marketing, and operations to create cohesive insights.
