Talent Associate New Birmingham, England, United Kingdom

Reachdesk is the first truly end-to-end SaaS global gifting and swag platform, helping B2B companies create meaningful connections with prospects, customers, and employees while driving measurable ROI. We believe gifting is more than just a transaction. It is about building genuine human connections that fuel business growth. Whether engaging prospects, celebrating customers, or recognising employees, our platform makes it easy to deliver personalised gifts, branded swag, and memorable events and brand experiences at scale through automated sourcing, storage, and global delivery.

Trusted by many of the most recognised names in technology and SaaS, Reachdesk integrates seamlessly with marketing, sales, and HRIS tech stacks and is powered by a world‑class team with hubs in New York, London, and Lisbon. We’re growing and looking for a Talent Associate to join us.

About the Role

Reachdesk is hiring a Talent Associate to support hiring quality, consistency, and speed across the business. This is an entry‑level role designed for someone who is curious, proactive, and motivated to build a career in people‑focused roles across the business. This is not a traditional entry‑level hiring role. At Reachdesk, we take a thoughtful, high‑bar, and increasingly innovative approach to recruitment. We care deeply about interview quality, selection accuracy, candidate experience, and building hiring processes that actually identify high‑performing candidates with the drive to succeed. That means structured assessments, clear evaluation standards, continuous process improvement, and a willingness to use smarter, more modern approaches to get better outcomes.

You’ll work closely with our People team and get hands‑on experience of exceptional hiring in practice. You’ll learn how to identify strong candidates, support structured interviews, maintain high‑quality process standards, and keep hiring workflows running smoothly from application through to decision. You’ll also contribute to a team that is always pushing to improve and finding smarter, more innovative ways to hire. This role is ideal for someone who is organised, curious, highly detail‑oriented, and excited by the idea of helping build a more modern and effective talent function.

What You’ll Do

• Support screening and selection
• Review applications and help identify candidates who may be a strong fit.
• Support structured screening processes and learn how to assess candidates against clear criteria.
• Help ensure hiring managers spend time with candidates who are well matched to the role.
• Maintain clear and accurate notes so assessment decisions are well documented.
• Help build and maintain high‑quality hiring processes.
• Support the creation and upkeep of practical hiring tools such as interview guides, screening criteria, and scorecards.
• Help keep hiring processes clear, organised, and consistent across roles.
• Spot gaps, inconsistencies, and opportunities for improvement, and raise them proactively.
• Contribute to a hiring environment that values rigour, clarity, and continual improvement.
• Keep the hiring workflow moving.
• Coordinate interviews and candidate communications with strong attention to detail.
• Keep ATS records accurate and up to date.
• Make sure notes, scorecards, feedback, and next steps are captured properly and on time.
• Support strong handoffs between recruiters, hiring managers, and candidates.
• Contribute to a strong candidate experience.
• Help deliver a smooth, professional, and responsive process for candidates.
• Communicate clearly and confidently with applicants and internal stakeholders.
• Support scheduling, follow‑up, and interview logistics so the process runs efficiently.
• Assist with job posting and promotion activity.
• Collaborate with Marketing on hiring‑related posts and employer brand support where needed.
• Help improve candidate reach and interest through clear and well‑presented role materials.

About You

We’re open to candidates from a variety of backgrounds. We’re looking for individuals who have high standards for their work, sound judgement, the ability to learn quickly in a fast‑moving environment, and a strong motivation to continuously improve.

Must‑have capabilities:

• Strong attention to detail and pride in getting the small things right.
• Clear written and verbal communication.
• High organisation and the ability to manage multiple moving parts.
• Good judgement and the ability to follow a process carefully.
• A proactive attitude and willingness to take ownership of tasks.
• Curiosity and a genuine interest in people, hiring, and talent.
• Comfort working with systems, tools, and structured workflows.
• Reliability, follow‑through, and a high standard of execution.
• Low ego, openness to feedback, and a strong willingness to learn.

Preferred qualifications:

• A bachelor’s degree in Psychology, Business, Human Resources, Law, Sociology, or another relevant discipline.
• A strong interest in talent, hiring, people operations, or business operations.
• Previous experience in an administrative, coordination, customer‑facing, or operational role is helpful, but not required.

About the Benefits

• Competitive salary with generous stock options.
• Flexible PTO, increasing with tenure, plus extra flexibility for life’s unexpected moments.
• Dental, audio, visual, and life insurance.

We process personal information submitted as part of your application in accordance with the Reachdesk Candidate Privacy Notice. Please review it. We are an equal opportunity employer and value diversity at Reachdesk. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, disability status, or any other protected characteristic.