Technical Product Owner (E-commerce)

Company Description

Hello, we’re Reach. Every day, our trusted news, stories and content connect with millions of people where they live - whether that’s on their social feed or at their neighbourhood newsstand; through their local community or their take on the hot topic of the day.

We're home to more than 120 brands - from household names like the Mirror, Express, Daily Star and Daily Record, to local titles like MyLondon, BelfastLive, and the Manchester Evening News, and brands making a splash in the US like the Irish Star. It's our ability to understand people and the things that matter to them that makes us Britain and Ireland's largest commercial news publisher. We reach around 70% of the UK's online population, 10% of the US online population, and over 100 million social followers around the world, connecting with them on who they are, where they live and what they love.

Your story, with Reach

As a modern media organisation, we're much more than just news. And it takes a wide range of people and skills to serve diverse audiences, customers and communities like we do. We know everyone has their own story to tell, so we’ve built an environment where every background is respected and every day is a day to explore. We’ll help you build a career that works with your life, while giving you the space to create and grow.

About this role

Please note although this is a remote position the team meet up once a quarter at Canary Wharf for strategy planning / team achievement. Yimbly is growing fast, and we’re looking for a Senior Technical Product Owner to become the strategic authority for our tech stack. This isn’t just about managing a backlog; you’ll be the architect of our 12–18 month roadmap, ensuring our Shopify Plus and Mirakl ecosystem is scalable, efficient, and commercially high-performing. You will sit at the heart of our operations, bridging the gap between high-level commercial strategy and technical execution.

What You’ll Be Doing

• Strategic Roadmap: Own the evolution of the Yimbly platform, balancing new feature innovation with technical stability and scalability.
• Systems Architecture: Oversee complex integrations across ERP, payments, fulfilment, and marketing automation. You’ll be the "first responder" for API troubleshooting and system logic.
• Agency Management: Act as the primary lead for our external dev partners—running sprints, managing tickets, and ensuring every release meets our high standards.
• Marketplace Logic: Optimise multi-seller flows, from split shipments to complex commission structures, ensuring a seamless experience for both sellers and customers.
• Testing & Governance: Lead UAT and regression testing for major releases, making sure our growth doesn't come at the expense of platform stability.

What you'll need to succeed

• You know Shopify Plus & Mirakl inside out: You’ve spent serious time in these platforms and understand the nuances of a multi-seller marketplace.
• You’re a "systems thinker": You enjoy digging into complex API configurations and seeing how data flows between ERPs, payments, and fulfilment. You’re the person who spots a potential integration bottleneck before it even happens.
• You speak both "Dev" and "Business": You can take a commercial idea and turn it into a clear, developer-ready brief without losing anything in translation. You understand that every feature should add real value to the bottom line.
• You’re excited by AI and Automation: Whether it’s streamlining data or improving the customer journey, you’re always looking for ways to use new tools to work smarter.
• You’re an Agile pro: You know how to lead a sprint, manage an external agency, and keep a project moving without breaking a sweat.
• You’re comfortable in the ecosystem: You have a solid foundation in E-commerce Product Ownership and know your way around the essential tools like Klaviyo, Gorgias, and Recharge.

How we'll look after you

We take good care of our people - and that means more than just a pay packet. Whatever your role, you'll get a range of benefits, including:

• 25 days' holiday (plus bank holidays), as well as an extra day after you've been with us for three, five and 10 years. We also have a scheme to help you buy extra holiday if you want to.
• An extra day's paid leave each year to volunteer for a cause close to your community or your heart.
• Big moment day - an extra day’s paid leave for a moment that matters to you - like getting married, moving house or welcoming a new addition to the family (human or furry!).
• Help saving for your retirement - we'll match your company pension contributions up to 6% and you can contribute through salary sacrifice.
• Supportive and progressive people policies - we’re proud to have a range of policies to support people in their lives in and outside work, including enhanced family leave and policies to promote flexibility, inclusion and progression.
• A healthcare cash plan - giving you money back for a range of medical expenses and fast access to doctor's appointments.
• Car lease scheme - you can buy a brand new electric or hybrid car through our leasing partner, and pay for it through salary sacrifice.
• Wellbeing support - including a 24/7 assistance programme for you and your family.
• Financial Wellbeing – Access Stream, our app for managing your finances, pay, rewards and benefits all in one place.
• Access to lots of discounts - including 15% off with Reach's very own online marketplace, Yimbly, where you can buy everything from homewares to beauty products.
• Interest-free loans - including for season tickets and technology.

Additional Information

If you’re excited about this role but don’t tick every single box, please don’t let that stop you from applying. We know that everyone has their own story to tell, and we value potential, passion and the perspectives that different backgrounds bring to our work. Diverse perspectives strengthen our teams and help us better serve our audiences, which is why we’re dedicated to fostering an inclusive workplace where everyone feels welcome and supported. As an equal opportunities employer, we encourage applications from people of all backgrounds and experiences. We are committed to a recruitment process that is fair and welcoming to all, without discrimination on the basis of age, disability, gender identity, ethnicity, religion or belief, sexual orientation, or any other protected characteristic.