Company Description About us Hello, we’re Reach. Every day, our trusted news, stories and content connect with millions of people where they live - whether that’s on their social feed or at their neighbourhood newsstand; through their local community or their take on the hot topic of the day. We're home to more than 120 brands - from household names like the Mirror, Express, Daily Star and Daily Record, to local titles like Hull Daily Mail, Grimsby Telegraph and the Manchester Evening News, and brands making a splash in the US like the Irish Star. It's our ability to understand people and the things that matter to them that makes us Britain and Ireland's largest commercial news publisher. We reach around 70% of the UK's online population, 10% of the US online population, and over 100 million social followers around the world, connecting with them on who they are, where they live and what they love. Your story, with Reach As a modern media organisation, we're much more than just news. And it takes a wide range of people and skills to serve diverse audiences, customers and communities like we do. We know everyone has their own story to tell, so we’ve built an environment where every background is respected and every day is a day to explore. We’ll help you build a career that works with your life, while giving you the space to create and grow. Job Description About this role We’re growing our brilliant team in Hull and we are looking for Remote Contact Centre Advisors to join us on the 22nd of September 2025! If you’re eager to kickstart or advance your career in the Media industry and love delivering top notch customer service, this could be your perfect next step. Although you’ll enjoy the comfort of working from home, we do ask that you live within an hour’s commute from Hull, so we can welcome you to training and the occasional team meeting! As a Remote Contact Centre Advisor, you’ll be at the heart of our customer service team. Booking notices, signing up new subscribers, renewing loyal readers, and helping everyone get the most out of our print and online products. You’ll handle calls, emails, and live chats with confidence and warmth, becoming an expert on everything we offer so you can deliver great advice and support for both advertising and subscriptions. You’ll work within agreed deadlines to ensure all queries and objectives are actioned swiftly, and will work as a part of a team to make sure KPIs are met. Our hiring journey is simple: a friendly conversation on the phone with our Talent Acquisition team, a group interview on Wednesday 26th August (with a quick spelling
Remote Remote Customer Service Advisor (Part Time, Hull)
