At a Glance
- Tasks: Lead IT service delivery across schools and support technical staff.
- Company: Join a collaborative Trust dedicated to advancing education for all students.
- Benefits: Competitive salary, LGPS pension, career progression, and professional development opportunities.
- Other info: Dynamic role with regular travel and a commitment to safeguarding children.
- Why this job: Make a real impact in education while supporting school communities and enhancing IT services.
- Qualifications: Strong IT support experience, leadership skills, and excellent communication abilities.
The predicted salary is between 33699 - 36363 £ per year.
Location: School-based within a region, with regular travel
Contract Type: Permanent, Full-time, All Year Round
FTE Salary Range: £33,699 - £36,363
Contract Hours: 37.5 hours per week
About the role
Key responsibilities include:
- Leading IT service delivery across a cluster of schools
- Line managing and developing IT technicians
- Acting as the primary IT contact for academy leadership
- Providing second line technical support and escalation
- Ensuring compliance with safeguarding, security and GDPR
- Supporting projects such as upgrades, rollouts and migrations
- Promoting best practice, consistency and customer service
What we’re looking for
- Has strong experience in IT support and service delivery
- Is confident leading and supporting technical staff
- Has excellent communication and stakeholder engagement skills
- Is organised, proactive and solution focused
- Holds a full UK driving licence and is willing to travel
- Is motivated to work within education and support school communities
- Experience within education or similar service driven environments is desirable
About the Trust
We are a family of schools working in partnership for the benefit of all our pupils and students. We believe our charitable aim, to advance education, is best achieved through collaboration, both within the Trust and beyond. We operate 21 academies across Devon, Cornwall, Dorset, Gloucestershire and Wiltshire, serving learners aged 3 to 19. Alongside our primary, all-through and technical provision, we are proud to include a strong and integral network of seven special schools and one alternative provision setting. These settings are a vital part of our community, providing inclusive, high-quality education for pupils with a wide range of needs, including complex learning profiles, autism, and social, emotional and mental health needs, as well as those who benefit from a more personalised approach. Together, we are committed to helping every young person thrive.
Opportunities and Benefits
We offer a competitive salary plus LGPS pension, great career progression and development opportunities, access to our Employee Assistance Programme with many other benefits. We’re proud of how we support our staff in order that you have high levels of job satisfaction, are aware of the difference you are making for the children and families you work with and can see your contribution towards our community. There are regular opportunities for professional development and training, and a wider community of staff to network with within Reach South Multi Academy Trust. You will have the chance to visit other local schools, work alongside a range of outside professionals and take part in a variety of e-learning and face-to-face training. We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Each post is subject to an enhanced DBS check.
Equal Opportunities
Reach South Academy Trust has an Equal Opportunities Policy for selection and recruitment. Applicants are requested to complete the Equal Opportunities Monitoring section of the application form before submitting.
[260506] IT Services Cluster Lead in Plymouth employer: Reach South Academy Trust
At Reach South Academy Trust, we pride ourselves on being an exceptional employer dedicated to fostering a supportive and collaborative work environment. Our commitment to professional development ensures that you will have ample opportunities for growth while making a meaningful impact in the lives of students across our diverse schools in the South West. With a competitive salary, access to a comprehensive benefits package, and a strong focus on employee well-being, joining our team means becoming part of a community that values your contributions and prioritises the advancement of education.
StudySmarter Expert Advice🤫
We think this is how you could land [260506] IT Services Cluster Lead in Plymouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the education sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by researching the schools in the cluster. Understand their IT needs and challenges, and think about how you can bring value to their teams. Show them you’re not just another candidate, but someone who truly gets their mission.
✨Tip Number 3
Practice your communication skills! As an IT Cluster Lead, you'll need to engage with various stakeholders. Role-play common scenarios with a friend or mentor to boost your confidence and refine your approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace [260506] IT Services Cluster Lead in Plymouth
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the key responsibilities listed in the job description. We want to see how you can lead IT service delivery and support our school communities!
Showcase Your Skills:Don’t forget to emphasise your strong IT support experience and any leadership roles you've had. We’re looking for someone who can confidently manage technical staff and engage with stakeholders, so let that shine through!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your qualifications and experiences at a glance. We appreciate straightforward communication!
Apply Through Our Website:Remember to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity within our Trust.
How to prepare for a job interview at Reach South Academy Trust
✨Know Your Stuff
Make sure you brush up on your IT support and service delivery knowledge. Be ready to discuss specific examples of how you've led teams or managed projects in the past, especially in an educational setting.
✨Showcase Your Communication Skills
Since this role involves engaging with various stakeholders, practice articulating your thoughts clearly. Think about how you can demonstrate your ability to communicate technical information to non-technical staff during the interview.
✨Be Proactive and Solution-Focused
Prepare to discuss how you've tackled challenges in previous roles. Highlight instances where you identified problems and implemented effective solutions, particularly in a school or service-driven environment.
✨Understand the Trust's Values
Familiarise yourself with the Reach South Academy Trust's mission and values. Be ready to explain how your personal values align with theirs and how you can contribute to their commitment to safeguarding and promoting welfare.
