At a Glance
- Tasks: Provide top-notch customer service and support in a vibrant school environment.
- Company: Join the dynamic team at Reach Academy Hanworth Park, a new and exciting school.
- Benefits: Flexible part-time hours and the chance to shape school processes.
- Other info: Great opportunity for personal growth and to develop your skills in education.
- Why this job: Be part of a growing school and make a real difference in students' lives.
- Qualifications: Energetic, organised, and ready to tackle challenges with a positive attitude.
The predicted salary is between 12 - 15 £ per hour.
We are seeking an energetic and enthusiastic individual to join the school operations team. You will be based at our new school, Reach Academy Hanworth Park, which opened in September 2024 this year. This is an exciting opportunity to shape processes and be part of a growing school.
The role will require you to meet the challenges of a fast moving school environment: providing service, assistance and solutions to all stakeholders in person, over email and on the phone. You will set high standards of customer service, be flexible, proactive and well organised.
Receptionist/training Administrator (Part-time) in London employer: REACH SCHOOLS
At Reach Academy Hanworth Park, we pride ourselves on fostering a vibrant and supportive work culture that empowers our staff to thrive. As a part-time Receptionist/Training Administrator, you will enjoy the unique opportunity to contribute to a newly established school environment, where your ideas and initiatives can directly impact our community. We offer professional development opportunities, a collaborative team atmosphere, and the chance to be part of an exciting journey in shaping the future of education.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist/training Administrator (Part-time) in London
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like REACH SCHOOLS and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at REACH SCHOOLS and let us see your personality shine through!
We think you need these skills to ace Receptionist/training Administrator (Part-time) in London
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and REACH SCHOOLS.
Get Familiar with Our Brand:Before applying, take some time to learn about REACH SCHOOLS and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at REACH SCHOOLS
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress REACH SCHOOLS.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which REACH SCHOOLS will surely appreciate.
