At a Glance
- Tasks: Support operations and development for a charity helping children with upper limb differences.
- Company: Join Reach Charity, a passionate volunteer-led organisation making a difference.
- Benefits: Part-time hours, competitive pay, hybrid working, and a chance to grow your skills.
- Other info: Flexible role with opportunities for personal and professional development.
- Why this job: Make a real impact in the lives of children and families while gaining valuable experience.
- Qualifications: Strong organisational skills and experience in administration or operational support.
The predicted salary is between 17.58 - 17.58 £ per hour.
Hours: Part-time, 21 hours per week
Salary: £17.58 per hour, equivalent to £19,200 per annum for 21 hours per week. This is based on a full-time equivalent salary of £32,000 per annum.
Reach Charity is a small volunteer-led national charity supporting children born with, or who acquire upper limb differences (ULD) in childhood, for the whole of their lives! Our role in the Reach team is to support our volunteers in every way we can to keep Reach families connected and supported with and by their community as and when they need it for life. This role will help us sustain and potentially grow that level of support.
Contract: One-year fixed-term contract. The role will be reviewed before the end of the fixed term. Any extension, permanency or change to contracted hours will be subject to organisational need, funding and written agreement.
Location/format: Hybrid working, with a minimum of two days per week in the office: Office 5, The Library Rooms, 59 High Street, Totnes, Devon, TQ9 5PB. Homeworking is subject to appropriate health and safety and display screen equipment arrangements. Hybrid working arrangements may be reviewed and changed with reasonable notice following consultation.
Reporting to: Operations Lead
Core purpose of the role
The Operations & Development Officer will provide high-quality operational, administrative and executive support to the Operations Lead and the wider Reach team. The role will help ensure the smooth running of Reach’s central operations, including governance support, policy coordination, safeguarding administration, donor stewardship, event delivery, communications and day-to-day organisational support. The postholder will play an important role in maintaining operational continuity, supporting compliance, strengthening community engagement and helping Reach deliver effectively for adults, children and young people with upper limb difference and their families.
Key responsibilities:
- Governance, compliance and safeguarding policy and procedure coordination
- Safeguarding support
- Data protection and confidentiality
- Donor relations and fundraising administration
- Event support and promotion
- Executive, board and operational support
- General operations
- Finance, merchandise and systems administration
Person specification:
Essential attributes
- Reliability
- Strong listening skills
- Organisation and prioritisation
- Efficiency and attention to detail
- Team working
- Adaptability
- Reflective approach
Essential skills and experience
- Excellent interpersonal skills
- Good written and verbal communication skills
- Experience of administration, coordination or operational support
- Practical experience in a safeguarding role
- Strong organisational skills
- Good Microsoft 365 skills
- Experience using CRM systems, particularly Salesforce
- A willingness to undertake safeguarding, data protection and other relevant training
- An understanding of the importance of equality, inclusion and accessibility
Desirable skills and experience
- Experience working in the charity sector
- Experience working with a Board of Trustees or Directors
- Experience supporting local, regional or partnership projects
- Experience of event coordination
- Project coordination or project management experience
- Knowledge of UK GDPR, safeguarding, confidentiality and Equality Act duties
Working relationships
The postholder will work closely with:
- The Operations Lead
- The Reach team
- Trustees
- Branch Coordinators
- RAW Mentors
- Volunteers
- Members and families
- Donors, funders, partners and external stakeholders
Safeguarding, equality and inclusion
Reach is committed to safeguarding and promoting the welfare of children, young people and adults at risk. The postholder will be expected to work in line with Reach’s policies and procedures. Reach is also committed to equality, inclusion and accessibility.
To apply:
Please respond to every item detailed on the JD & PS (required and desired). Applications will be scored against every item, and shortlisting will be decided by the closest match. CVs will not be considered – please do not attach.
If you want to talk with Operations Lead, Sarah-Jane Lowson, before or whilst applying please feel free to call or email M: 07932 747 652. Deadline for applications: 01 September 2026. Interviews Round 1 (Teams): Mon 07 & Tues 08 September after 4pm. Interviews Round 2 (in person): Wednesday 16 September. Appointment is subject to enhanced DBS & 2 professional references.
Good luck! Reach is an inspiring community to work with. We look forward to reading your application.
Locations
Operations & Development Officer in Devon, Totnes employer: REACH CHARITY
Reach Charity is an exceptional employer, offering a supportive and inclusive work culture that prioritises the well-being of its employees and the communities it serves. With flexible hybrid working arrangements based in the picturesque town of Totnes, Devon, staff have the opportunity to engage meaningfully with families and volunteers while benefiting from professional development and a commitment to safeguarding and equality. Join us in making a lasting impact on the lives of children with upper limb differences and their families, all while enjoying a collaborative and rewarding environment.
