Resident Advisor

Resident Host – Build-to-Rent Site (London) Location: East London Salary: £32,000

You can get further details about the nature of this opening, and what is expected from applicants, by reading the below.
– £35,000 10% bonus Employment Type: Full-time 5 days a week
– Monday
– Sunday Rota / Shift pattern My client is a leading provider in the Build-to-Rent sector, offering high-quality, modern homes with exceptional amenities tailored to the needs of our residents.

They are committed to providing outstanding service and creating vibrant, welcoming communities.

Key Responsibilities Customer Service Excellence: Act as the first point of contact for prospective and current residents, delivering outstanding service across all touchpoints.

Sales & Leasing: Guide prospective residents through the leasing process, from property tours to contract signings, ensuring occupancy targets are met.

Resident Engagement: Foster positive relationships with residents, addressing inquiries and resolving issues efficiently.

Site Management Support: Collaborate with the on-site management team to ensure seamless day-to-day operations.

Marketing & Outreach: Support marketing efforts, including social media engagement, events, and outreach to attract prospective tenants.

Administrative Duties: Maintain accurate records in CRM systems and ensure compliance with leasing and regulatory standards.

What We’re Looking For Proven experience in customer service and/or sales, ideally within property, real estate, or hospitality sectors.

Strong interpersonal and communication skills, with a passion for building relationships.

Goal-oriented mindset with a track record of achieving sales targets.

Ability to handle multiple tasks in a fast-paced environment while maintaining attention to detail.

Familiarity with Build-to-Rent operations or residential leasing is an advantage but not essential.