Operational Excellence Manager in London
Operational Excellence Manager

Operational Excellence Manager in London

London Full-Time 60000 - 75000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead operational improvement projects and enhance performance across a growing portfolio.
  • Company: Fast-growing operator in the Build-to-Rent sector with a national presence.
  • Benefits: Hybrid work, exposure to senior leadership, and strong career progression opportunities.
  • Other info: Join a well-capitalised platform with a focus on continuous improvement.
  • Why this job: Shape operational standards and make a real impact in a dynamic environment.
  • Qualifications: Experience in project delivery and operational improvement, ideally in residential sectors.

The predicted salary is between 60000 - 75000 £ per year.

Location: London (hybrid, with UK-wide travel)

The Opportunity

An opportunity to join a fast-growing, highly regarded operator within the Build-to-Rent sector, working across a national portfolio and playing a key role in driving operational performance and consistency. This is a high-visibility position, working closely with senior leadership, with real scope to influence how a leading residential platform evolves its operational model.

The Role

As Operational Excellence Manager, you will be responsible for delivering projects, embedding best practice, and driving continuous improvement across an established and expanding portfolio. You will also play a key role in the onboarding and mobilisation of new schemes, ensuring operational readiness and long-term performance from day one.

Key Responsibilities

  • Lead and deliver operational improvement projects across the portfolio
  • Implement new processes, systems, and initiatives to enhance performance
  • Support the mobilisation and onboarding of new BTR and co‑living schemes
  • Conduct audits, site visits, and performance reviews to ensure high standards
  • Identify opportunities to improve customer experience, efficiency, and NOI
  • Work closely with senior leadership on strategy, planning, and execution
  • Act as a key support to the senior operations function across the business

About You

  • Highly organised, structured, and detail-oriented
  • Strong experience in project delivery, operational improvement, or compliance
  • Background within BTR, PBSA, residential, or a similar operational environment
  • Commercially aware, with the ability to interpret and act on performance data
  • Confident engaging with stakeholders at all levels
  • Comfortable working in a fast-paced, evolving environment

Why Apply?

  • Join a growing, well-capitalised platform with an expanding UK footprint
  • Work in a strategically important role with exposure to senior leadership
  • Opportunity to shape operational standards across a live and growing portfolio
  • Strong career progression as the business continues to scale

Apply

For a confidential discussion or to learn more, please apply or get in touch directly.

Operational Excellence Manager in London employer: RE-Search London

Join a dynamic and rapidly expanding operator in the Build-to-Rent sector, where you will have the opportunity to influence operational excellence across a national portfolio. With a strong focus on employee growth, our hybrid work culture promotes flexibility and collaboration, while offering exposure to senior leadership and the chance to shape best practices. Enjoy a rewarding career path in a supportive environment that values innovation and continuous improvement.
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Contact Detail:

RE-Search London Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operational Excellence Manager in London

✨Tip Number 1

Network like a pro! Reach out to people in the Build-to-Rent sector on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Operational Excellence Manager role.

✨Tip Number 2

Prepare for those interviews by researching the company and its operational model. We want you to be able to discuss how your experience aligns with their goals. Show them you’re not just another candidate; you’re the one they need!

✨Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or mentors. We can’t stress enough how important it is to articulate your project delivery and operational improvement experiences clearly and confidently.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Operational Excellence Manager in London

Project Delivery
Operational Improvement
Compliance
Process Implementation
Performance Data Analysis
Stakeholder Engagement
Customer Experience Enhancement
Audit and Performance Review
Organisational Skills
Attention to Detail
Commercial Awareness
Adaptability
Strategic Planning

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Operational Excellence Manager role. Highlight your project delivery and operational improvement experience, as these are key to what we’re looking for.

Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about operational excellence in the Build-to-Rent sector. Share specific examples of how you've driven improvements in previous roles to show us what you can bring to the table.

Showcase Your Stakeholder Engagement Skills: Since this role involves working closely with senior leadership, make sure to highlight your experience in engaging with stakeholders at all levels. We want to see how you’ve successfully navigated complex environments in the past.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!

How to prepare for a job interview at RE-Search London

✨Know Your Operational Excellence

Make sure you understand the key principles of operational excellence and how they apply to the Build-to-Rent sector. Brush up on your knowledge of best practices, continuous improvement methodologies, and how to implement new processes effectively.

✨Showcase Your Project Delivery Skills

Prepare specific examples from your past experiences where you've successfully led operational improvement projects. Be ready to discuss the challenges you faced, how you overcame them, and the impact your work had on performance.

✨Engage with Stakeholders

Since this role involves working closely with senior leadership, practice articulating your ideas clearly and confidently. Think about how you can demonstrate your ability to engage with stakeholders at all levels and how you can influence their decisions.

✨Be Ready for Scenario Questions

Expect questions that assess your problem-solving skills in real-world scenarios. Prepare to discuss how you would approach onboarding new schemes or conducting audits, and think about how you can improve customer experience and efficiency in those situations.

Operational Excellence Manager in London
RE-Search London
Location: London

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