Building Support Concierge

Receptionist – Build-to-Rent Site (Surrey) Location: Surrey Salary: £26,500 + bonus Employment Type: Full-time 5 days a week – Monday – Saturday (1/4 Saturdays a month) My client is a leading provider in the Build-to-Rent sector, offering high-quality, modern homes with exceptional amenities tailored to the needs of our residents. They are commitment to providing outstanding service, and creating vibrant, welcoming communities. Customer Service Excellence: Act as the first point of contact for prospective and current residents, delivering outstanding service across all touchpoints. Guide prospective residents through the leasing process, from property tours to contract signings, ensuring occupancy targets are met. Site Management Support: Collaborate with the on-site management team to ensure seamless day-to-day operations. Marketing & Outreach: Support marketing efforts, including social media engagement, events, and outreach to attract prospective tenants. Maintain accurate records in CRM systems and ensure compliance with leasing and regulatory standards. Proven experience in customer service and/or sales, ideally within the property, real estate, or hospitality sectors. Strong interpersonal and communication skills, with a passion for building relationships.