Our client, a growing and well-established business within the packaging industry, based in Toddington, has an exciting new opportunity for a Customer Service Administrator to join their friendly team on a full-time, permanent basis due to continued business growth.
The successful Customer Service Administrator should have:
- Previous experience within customer service, administration or a similar office-based role
- Good communication and relationship-building skills
- Strong Excel skills, with confidence working with spreadsheets and customer/order data
- Excellent organisation and attention to detail
- A proactive, customer-focused approach with the ability to manage multiple priorities
In this role, the Customer Service Administrator will be responsible for:
- Processing and managing customer orders from initial enquiry through to completion
- Acting as a key point of contact for customers, providing updates and resolving queries
- Liaising with customers, suppliers and internal teams to ensure orders progress smoothly
- Maintaining accurate customer records and using Excel to manage, analyse and report on order information
- Using Sage for order processing and general customer administration
- Monitoring deliveries and supporting the resolution of any issues or delays
Our client is offering the successful Customer Service Administrator a competitive salary in the region of Β£30,000 - Β£35,000 DOE plus benefits and the opportunity to develop your career within a friendly and growing team.
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Customer Service Administrator in Toddington employer: Re Resource Group
Join a leading dairy production site in Tewkesbury as a Laboratory Manager, where you will be part of a dynamic team dedicated to maintaining the highest standards of food safety and quality. With a competitive salary, generous annual leave, and opportunities for professional growth, this role offers a supportive work culture that values collaboration and continuous improvement. Enjoy unique benefits such as a Cycle to Work scheme and discounted products, making it an excellent employer for those seeking meaningful and rewarding employment in the food industry.